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Stuarts London Reviews

4.8 Rating 18,213 Reviews
98 %
of reviewers recommend Stuarts London
Company Reviews Product Reviews
3,967
 Metrics Info
4.8
Based on 18,213 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“First off, product great - fair price. Speed of delivery fantastic. (and i’ll probably order again). But only reason for the review is; initially i made an online request, as per the website. Completely ignored. After a few weeks i called and was given not particularly useful/ and possibly incorrect information. In the end i ordered something different. Apart from this, happy with end result”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Originally sent me the wrong item but sorted it within a week so the only reason I'm not giving 5 stars. Very happy with my trainers, the price and the customer service to sort my exchange”
Helpful Report
Posted 2 years ago
Glen Tucker
Verified Buyer
“Excellent service quick delivery superb product”
Helpful Report
Posted 2 years ago
Grant
Verified Buyer
“Sizing a bit odd in some lines but overall a slick operation with attentive customer service! Thanks Raj😎”
Helpful Report
Posted 2 years ago
Graeme M
Verified Buyer
“Efficient and quick delivery service. Knowledgeable and friendly in-store service.”
Helpful Report
Posted 2 years ago
Alain
Verified Buyer
“j’aime bien pas mal de choix et bonne qualité respect du suivi de la livraison encore merci AJ”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Free postage is not free if you return item - postage is deducted from refund amount”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“I ordered 2 items and delivery was quick. I sent one item back and I was refunded quickly. It was an easy transaction. The reason I have given 4/5 is because the return wasn't free.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Love my purchase, quick delivery”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“Very friendly customers service.”
Helpful Report
Posted 3 years ago
Reza
Verified Buyer
“Stuarts London is a great store. I had a small issue with the next day delivery, but that was quickly resolved by the customer service manager to my satisfaction. The product was well packaged and arrived in excellent condition.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Pricing was 28% above list, I suppose to make up for the free overnight shipping from London to New Jersey in the U.S. However, the service and email communication were first-class.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt delivery, wrapped and boxed with care, and happy with all my purchases from Stuarts!”
Helpful Report
Posted 3 years ago
Eddie Blount
Verified Buyer
“My item was perfect and it arrived in a timely manner. I definitely pleased with the service from Stuarts London.”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“I placed my order and in a few days I received it,plenty of info regarding tracking my deliver 👍”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“Nice item, Good price and fast delivery. Unfortunately jacket has a scratch mark in the back. Not enough to return but a little dissapointing.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“A complete assortment from the reasonable priced to the more luxury items but all with a certain taste.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great quality product, quick delivery”
Helpful Report
Posted 3 years ago
Mohd Hazmee Jalali
Verified Buyer
“Good servis”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good”
Helpful Report
Posted 3 years ago
Stuarts London is rated 4.8 based on 18,213 reviews
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