Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,264 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products. I live in New Zealand and have bought a few items over the past few years. I recently bought a pair of shorts and jeans. Both were the wrong size to what I ordered but decided to keep the shorts as they fitted ok and returned the jeans. Stuarts repaid my return postage and gave me a small discount on the replacement pair of jeans as the price had dropped since I ordered them. The only other issue is that Stuarts no longer offers their 20% discounts like they used to, to overseas customers. It used to be a good saving especially with VAT taken off. Still, pretty happy though.”

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Posted 8 months ago

“Returns process was not straightforward, and it felt deliberate. Retaining the postage fee (originally waived as part of the order) does not encourage me to shop here in future”

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Posted 8 months ago

“Great products and great service. Always online with zero hassle.”

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Posted 8 months ago

“As of08/18/2025 I still have not received my package, i demand an explanation!!! Could you send me my order or refund my purchase in full . Best regards Mr Belahcene”

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Posted 8 months ago

“Stuarts London is one of the few great independents left in the UK. Would highly recommend them, they have excellent customer service and a wide range of cool clothes. I will definitely be buying again from them.”

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Posted 8 months ago

“Great products at good prices. Ordering online is easy, and item arrived quickly.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Super fast and efficient service. Great classic product selection.”

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Posted 8 months ago

“Great price, great product, quick delivery.”

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Posted 8 months ago

“Good product”

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Posted 8 months ago

“I received a very professional and quick delivery service. Product, is of top quality and well worth the money.”

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Posted 8 months ago

“I was really pleased with my shoes! They arrived quickly and were well packaged. Very happy to shop here again.”

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Posted 8 months ago

“Always get a first class service. Great to deal with.”

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Posted 8 months ago

“This was my first purchase with Stuarts London. I had read reviews and was a little wary due to the negative nature of some around delivery. All I experienced was positive. The customer service was brilliant when I contacted them. I had to return an item for a different size, the process was easy and the one free return is understandable given this is a small business. It is important to remember you are buying from a real shop, with real people answering emails and packing orders. Despite there being amazing brands, a good website and excellent prices this is an independent retailer and by buying from them you’re keeping a small business going. I’ll certainly be using them again.”

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Posted 8 months ago

“I’d never heard of Stuarts before The website is very easy to use. Delivery time was prompt.i brought a pair of Birkenstocks. Stuarts will now become one of my options when I’m online window shopping for a new item.”

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Posted 8 months ago

“The shoe was shipped from England to Seattle Washington USA. Delivered to my door without a problem. I like the shoe a lot, so far slowly breaking them in, even though shipping was an added cost, but because the shoes were on sale, it was still cheaper.”

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Posted 8 months ago

“Excellent work Stuart’s of London. I bought some boots at a fantastic price and asked them to send them to me in Australia. Within 24 hours the parcel was on its way but it got held up, for no good reason I could see, for 10 days. I queried this with the support team at Stuart’s, and they investigated, followed up and reported back to me the same day. Miraculously (😉) after that the parcel turned up at my place within 2 days. So, whatever they did, worked!”

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Posted 8 months ago

“Quick and reliable service. I chose the Tracked and Signed for next day delivery option for £6.95. My shoes arrived the next day, exactly as ordered at a very competitive price. A discount voucher was also provided for future purchases. Very happy.”

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Posted 8 months ago

“I live in Los Angeles and from ordering to delivery took only 6 days. Great service.”

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Posted 8 months ago

“Great products, price and service! Had to change a shoe size and everything was handle really quickly with minimal hassle, they even covered the cost of the first show return which was a welcome saving - thanks!!”

Helpful Report

Posted 8 months ago

Stuarts London is rated 4.8 based on 20,264 reviews