Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,260 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was unfortunately not good as an international buyer as their payment processing did not account for shipping fees properly. After payment, I was informed that I needed to pay almost 300$ extra for shipping, which I had to refuse. I was refunded but due to currency exchange rates and bank fees, the refund had a 30$ difference so in the end, I lost 30$ and ended up empty-handed for trying to buy a snow peak item from this company.”

Helpful Report

Posted 1 year ago

“Quality items at a quality service. Very happy”

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Posted 1 year ago

“I've always had exemplary service from Stuarts London. No complaints, just praises for this company. Thank you Stuarts London.”

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Posted 1 year ago

“Ordered a Filson jacket. Good price. Fairly long delivery but around New Year so expected the delay. Unfortunately item didn't fit. Very costly to return (£18)”

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Posted 1 year ago

“I ordered my item in between Christmas and new year but it arrived on time and on the day they said it would 10/10 for customer service and will be definitely buy from them again very good indeed”

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Posted 1 year ago

“Quick delivery, easy to use website and great prices especially in the sale. Really pleased with my purchase and the ease of buying.”

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Posted 1 year ago

“This was the first time that I had ordered from Stuart’s and I was impressed by the prices and the delivery. The selection of goods available is also very good. I would certainly use them again.”

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Posted 1 year ago

“Awesome, fast service”

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Posted 1 year ago

“First purchase, absolute quality product and service”

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Posted 1 year ago

“Best price for a pair of selvedge jeans and quick free postage; what’s not to like?”

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Posted 1 year ago

“Great service as usual. Delivery as promised on time. ‘None of the above’ joggers are top notch quality and were an unbeatable sale bargain. Cheers.”

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Posted 1 year ago

“Great dealing with Stuart’s again.”

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Posted 1 year ago

“I purchased a Real Hoxton leather coat. The delivery service was excellent. I coat is size Medium and fits perfectly. However, there is a belt that comes with the coat and it was far too big. It was clearly a belt for a size XL at the least. I sent an email explaining that it appeared to be the wrong size of belt. The return email said that I should return the full garment. I telephoned and spoke to someone in customer service and she didn’t seem particularly interested and just said return the coat. I took the belt to a tailor and had it altered at my own expense.”

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Posted 1 year ago

“Good selection of clothes and quick delivery to Australia.”

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Posted 1 year ago

“Great service and price. Really pleased with our purchase and would recommend to anyone. Would definitely use again.”

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Posted 1 year ago

“Good prompt service- very good customer service following purchase and enquiry around refund”

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Posted 1 year ago

“This was my first time shopping here and I found that there was a good range and reasonable prices. There was good communication with regard to the progress of the order and it was delivered promptly. Would recommend”

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Posted 1 year ago

“Order came quickly.”

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Posted 1 year ago

“Excellent price. Well packaged. Timely delivery.”

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Posted 1 year ago

“Website stated Tshirt was available in my size which is why I purchased two items. Days later informed my size wasn't available but by then hat was already dispatched otherwise I'd have ordered what I wanted elsewhere. Couldn't fault speed of delivery.”

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Posted 1 year ago

Stuarts London is rated 4.8 based on 20,260 reviews