Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,722 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use to go to Stuart's over 30 years ago and still love the style of clothes. I am so glad it's still going strong. I now live in Leeds and I am happy I can but on line.”

Helpful Report

Posted 7 years ago

“No complaints, a very efficient and good service. My goods arrived on time and packaged nicely. Very happy customer.”

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Posted 8 years ago

“Hugely helpful staff, delay on refunding due to faulty item but nothing I could control. Cannot fault their service.”

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Posted 8 years ago

“Very fast despatch. I ordered shoes that were slightly too small so it would have been useful to see the euro sizes too - springcourts being French- for comparison.”

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Posted 8 years ago

“Oddly, they are much less expensive on this site than if purchased stateside. I normally wear a 36, ordered the 34 as recommended on some reviews. The fit is good, except for the flaring at the inner thigh which can be seen even on the toothpick models pictured above. Its accentuated for my physique but tolerable. The material is not rich or unique, but a rather plain nylon with no stretch at all as expected. I'd prob return them based on the still extravagant price but not worth the bother. A 3.5 rating is more appropriate.”

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Posted 8 years ago

“Overall good prompt service,however would like to see more variety in designer brands such as Moschino,Just Cavalli etc.”

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Posted 8 years ago

“Produits conformes à mes attentes. Envoi rapide . C'est parfait”

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Posted 8 years ago

“Good service and delivery”

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Posted 8 years ago

“Hi I was referred to you by a friend in Edinburgh. He advised that the customer services was excellent, so far I agree. The app and emails are both good. However, I'm slim framed and original went onto your sight looking to buy a fitted slim shirt (medium). With the vast selection you have I couldn't establish which was fitted and which weren't. Maybe you could make this clearer? If you require further info then don't hesitate in containing me. Dean deanostewart1@hotmail.com 07470211250”

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Posted 8 years ago

“A very good online shopping experience.”

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Posted 8 years ago

“Prompt delivery and despatch”

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Posted 8 years ago

“I'am very happy with my purchase, fast delivery”

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Posted 8 years ago

“Super quick delivery . Nice smooth transaction. A1 Good range of stock”

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Posted 8 years ago

“Super fast delivery Nice and easy transaction A1 Definitely use again!”

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Posted 8 years ago

“With a faster delivery”

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Posted 8 years ago

“Great quality of my polo, and top service from SL. However, shipping didn’t impress me at all. It took time, and their local partners asked me for additional effort to send copies of some docs and to pay in advance - pretty annoying experience. Once you change them, I’m back.”

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Posted 8 years ago

“We were very pleased with our order, however the delivery with DPD was deeply unsatisfactory. I asked for next working day delivery on Wednesday, and did not receive my parcel until the following Monday.”

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Posted 8 years ago

“The coat I bought with a nice discount arrived quickly in the Netherlands. It was as described on the website and what I expected. I was less happy with the SkyNet package service that is a little inconvenient here since they can only deliver during working hours and the only pickup site is in Amsterdam (about 130 km from here). So to Dutch customers: be aware of this detail and to Stuarts: perhaps allow customers to pick another packages service? I would have happily paid shipping if I could be sure I'd get the package during the evening/weekend or could pick it up nearby. Otherwise no complaints.”

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Posted 8 years ago

“Product as described, competitively priced, fast delivery. Would buy from Stuart's again”

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Posted 8 years ago

“Competitively priced, couldn't find these in the size I needed anywhere else. Fast delivery and well packaged. A gift so not given to recipient yet but sure he will be pleased.”

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Posted 8 years ago

Stuarts London is rated 4.8 based on 19,722 reviews