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Stuarts London Reviews

4.8 Rating 19,723 Reviews
97 %
of reviewers recommend Stuarts London
4.8
Based on 19,723 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Anonymous
Anonymous  // 01/01/2019
I ordered from australia and it was quick, if not quicker than some more local franchises.
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Posted 8 years ago
veloce e tutto ok grazie
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Posted 8 years ago
The jacket I purchased was of high quality, a reduced price and I'm happy with the product. I also recieved Free standard delivery. How can I not be happy?
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Posted 8 years ago
The order is delivered to me on schedule and i can check the delivery status on the website, it's great.
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Posted 8 years ago
Order process is quick
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Posted 8 years ago
The shipment was super quick. The shoes were nice. I ordered a size UK9.5 on the website but then I realised the shoes was too big for me so that I sent an email to the customer service to change to UK size 8. Unfortunately, i still received in Size UK9.5 at the end. However, I will definitely come back for another purchase!
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Posted 8 years ago
the delivery is not super good.
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Posted 8 years ago
purchased a pair of jeans that came by faster than expected. A huge plus. The jeans purchased are made for skinny legged people, Im top heavy, so will leave alone until appropiate weight loss to look my best.
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Posted 8 years ago
fast shipping.
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Posted 8 years ago
very efficient service. packaging could be improved for expensive items.
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Posted 8 years ago
Good selection of products and sizes. Prompt delivery. Thanks
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Posted 8 years ago
Great selection of scarves, beautiful 100% silk. Reasonably priced and arrived promptly, very satisfied.
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Posted 8 years ago
Your services are better than very good except your shipping agent to Albania is terrible. I am buying very frequently from Europe. I advise using DHL ground services to Albania and similar countries.
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Posted 8 years ago
Good service, clothes and delivery.
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Posted 8 years ago
Bag was promptly and properly delivered--no complaints there. Only issue: shipping discrepancies. The terms for US shipping are different (300 USD and 200 GBP are not the same). While customer service was quick to reply, they never truly solved the question. In the end, I was told I had free shipping and "should not worry" about the shipping cost listed on my purchase; it would go away. It did not. I was fine paying for shipping, but I wish it hadn't been such a long and confusing process!
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Posted 8 years ago
Arrived quicker than expected, pleased with purchase overall
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Posted 8 years ago
Wrong size sent, but quick action and concern by Stuarts resulted in a swap for the ordered item, which took place the very next day. The replacement fits well. A satisfied customer.
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Posted 8 years ago
If all my socks I ordered had been "factory paired" together instead of four of them loose in the package I would have rated Stuarts Very Good, maybe better luck next time. //Peter
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Posted 8 years ago
Very nice product. The size was a bit to big, but i think a sole will do it.
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Posted 8 years ago
Hi Great items & service. Only thing, postage could be free when spending over £50.
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Posted 8 years ago
Stuarts London is rated 4.8 based on 19,723 reviews