Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,263 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Tell us how Stuarts London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service quick delivery happy with item I bought from Stuart’s would definitely recommend.”

Helpful Report

Posted 3 years ago

“Great price, for the jacket I ordered. Was delivered quickly & I was kept up to date, with the progress of the delivery. The jacket came in a box, instead of a bag, which was great, as it wasn’t squashed or creased at all, very impressive. First time I’ve ordered anything from these, but I would definitely recommend them, a very professional & impressive company.”

Helpful Report

Posted 3 years ago

“Always quality stuff. Always good service”

Helpful Report

Posted 3 years ago

“Great variety, prompt delivery & good communication throughout”

Helpful Report

Posted 3 years ago

“Took a while for my package to arrive have to send it back got the wrong size . Hopefully I will get it sorted out.”

Helpful Report

Posted 3 years ago

“Boss company”

Helpful Report

Posted 3 years ago

“Very unsatisfied, the size chart on the website is totally incorrect. It indicates 34” to 36” is a large and when I ordered the two belts in a Large I received 40” I proceeded to return the belts and you are asking for me to pay for the shipping costs. I made my purchased based on incorrect information on your website and you expect me to pay for return? Totally unprofessional! In addition, I sent a subsequent email after I received my order over a week ago inquiring about the size chart and noone ever got back to me. Totally unsatisfied and will never order again from you.”

Helpful Report

Posted 3 years ago

“Recently bought a lovely Baracuta jacket from Stuarts. The jacket itself is lovely, and was a great price in the sale. And the service was great all round - from delivery, to the returns process (having bought 2 sizes, and then returning one), and their communication with me throughout. Would definitely buy from Stuarts again, and fully recommend.”

Helpful Report

Posted 3 years ago

“Honestly couldn’t be happier. The delivery came the next day even though I ordered in the evening. Super simple process.”

Helpful Report

Posted 3 years ago

“Very quick and genuine”

Helpful Report

Posted 3 years ago

“Huge selection of top quality clothing at competitive price. My jeans arrived next day . Perfect .”

Helpful Report

Posted 3 years ago

“Found exactly what I was looking for and at the best price. Delivery was very prompt too. Will use again, thanks”

Helpful Report

Posted 3 years ago

“Excellent discount price for Sergio Tacchini t-shirt in 4xl. Rarely get bargains in my size!”

Helpful Report

Posted 3 years ago

“I always have a good experience when shopping with Stuarts,whether It's a visit to the shop ( friendly knowledgeable staff) or on-line . Good variety of brands and always have sale and discounted items on offer .”

Helpful Report

Posted 3 years ago

“From start to finish great help Ordered tapered jeans , free return to shipping out new order, which on the advice from stuarts, brilliant fit”

Helpful Report

Posted 3 years ago

“I was let down by another provider and found Stuarts online I ordered and received my jacket in 24hours Great service Well recommended”

Helpful Report

Posted 3 years ago

“I ordered a pair of Red Wings for delivery on a Friday. Unfortunately, I wasn’t going to be in for the scheduled date for delivery the week after on the Tuesday and asked DPD to drop them off at a local pickup point. The shoes were not delivered to the pickup point and returned back to Stuarts dispatch. I contacted Stuarts about this incident twice. First time, I rang them on Wednesday, they were very accommodating and stated they have made a note regarding the returned shoes, as well as stated that once the shoes had been returned they would send them straight back out again to me. The second time, on a Friday, I emailed Stuart’s to chase up whether to shoes had arrived and whether they would ship them out again. They replied promptly that the shoes had just arrived at their dispatch and they were in the process of shipping them back out to me. “Happy Days!” I thought. However, an hour later I received a phone call from that one of their team had dispatched the shoes to another customer and since they had none left in stock they couldn’t send me another pair. Terrible service after many promises that Stuart’s would send me the shoes. No remorse or gestures of goodwill. Shop elsewhere: Kafka Mercantile, Bureau Belfast, Hipstore, Oi Polloi, Consortium, Urban Excess, Article London, Goodhood etc.”

Helpful Report

Posted 3 years ago

“Hi I am a regular customer of this shop, I had a problem with my shipment but the sales service has always answered and supported me. For me, great shop”

Helpful Report

Posted 3 years ago

“A great choice of styles and fashions, also always have a great sale section and delivery is really good”

Helpful Report

Posted 3 years ago

“Quick delivery, best price i found & to actually find a Tellason coverall jacket in a med anywhere was a miracle, plus discount code, plus free next day delivery. Would highly recomend.”

Helpful Report

Posted 3 years ago

Stuarts London is rated 4.8 based on 20,263 reviews