Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.75

4.8 Rating 7,194 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 7,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 14th June 2025

5139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My various strings of pearls where beautiful. My main critique is the packaging for the donkey tail. Many pieces fell off during shipping.”

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Posted 2 years ago

“The service was prompt and good. All plants are in their final homes but the Cotledon is not in good shape. I can't even touch it without it dropping corms. I've lost about 100 while planting and I'm not sure if that is from underwatering or over watering. I placed it in Cactus soil and gave it a bit of water because the roots were so dry but I'm afraid to touch it. Any advice?”

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Posted 2 years ago

“When I placed the order the subscription I purchased stated I would have a heat pack in the colder months. I didn’t get one. So hoping the plants recover.”

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Posted 2 years ago

“Ordered 5 succulents and all but one was in good condition.Was to be expected.”

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Posted 2 years ago

“Plants arrived in a timely manner and all seem to be doing well”

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Posted 2 years ago

“The customer service was great a little slow to respond it may have been due severe weather. Order processing was really slow however it was delivered rather fast”

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Posted 2 years ago

“While most of the plants arrived in very good shape the crown of thorns has lost all of its leaves and looks sad right now.”

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Posted 2 years ago

“Received my plants about a week ago. Plants are healthy, fast shipping. However the ‘ruby cascade’ arrived without roots, I’ve tried to put it in soil and see how it goes.”

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Posted 2 years ago

“No heating insert and it took a while to get here. Bare root plants were not wrapped with any medium to protect roots. I'm hoping they make it. But they are of substantial size and other than being badly dehydrated, are beautiful specimens.”

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Posted 2 years ago

“In good condition, good variety tho some very tiny, waiting to see if they take root”

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Posted 2 years ago

“The plants are healthy and packed well - I just wish they came with identification cards so I could more quickly learn to recognize them.”

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Posted 2 years ago

“Overall happy with my plants. One was a little rough looking, one has the seedling starter plug(not sure of the real name) still on it and I worry it will stop the roots from growing but overall the shipping was good. They arrived nicely wrapped up and weren’t cold. I would probably order from them agai”

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Posted 2 years ago

“Well-packaged plants and exactly what I ordered. The only reason for 4 stars instead of 5 was the shipping. It was sent via USPS and I did not receive a shipping confirmation until about 4 days after I placed my order. Otherwise, great experience!”

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Posted 2 years ago

“Good variety, decent prices. Nicely packaged.”

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Posted 2 years ago

“Everything came in fine except the echeveria silver spur which was already dead. Also I hope you guys can go back to labeling Everything when you ship it out because I really liked that.”

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Posted 2 years ago

“Love price quality excellent packaging..the only reason I gave 4 instead of 5 is because I ordered the smallest size of several and I lost 5 of them..they were just to small still ..so I reordered larger of the same and they are thriving and beautiful...just go a size up from smallest.. Worth it”

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Posted 2 years ago

“Like everything. SOPs especially are great, however, the Baby's Necklace had a couple pieces broken off so I am trying to root those.”

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Posted 2 years ago

“One of the succulents came squish in the package”

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Posted 2 years ago

“Very healthy plant when received.”

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Posted 2 years ago

“Kinda disappointed, not what I thought..Probably what it is supposed to be. Thank you”

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Posted 2 years ago

Succulents Depot is rated 4.8 based on 7,194 reviews