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Succulents Depot Reviews

4.7 Rating 7,311 Reviews
94 %
of reviewers recommend Succulents Depot
4.7
Based on 7,311 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Succulents Depot Reviews

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Plants arrived in good shape
Helpful Report
Posted 2 years ago
Both deliveries the items all arrived ok. I had one plant arrive with most of the larger leaves off and loose in the package. Also, the Bear claw plant arrived covered in the black dirt it was packaged with. And with that being a furry plant the dirt was all over it. I was able to dust most of it off and now that it has recovered from its shock it is doing well. Thank you Kim R.
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Posted 2 years ago
One of the succulents didn't make it to be able to plant it, and two more right now are questionable if they will live, however the others are thriving.
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Posted 2 years ago
My only issue is since the 2 inch plants are sent in pots with soil, soil was absolutely everywhere in the packaging. The teddy bear succulent has soil all over its fuzzy lil leaves, and I've taken the softest brush I have to very gently try to get it off. Kind of a bummer. But all the plants are super healthy and all sprang to life so excitedly after getting them settled in new pots. They're very very healthy!
Helpful Report
Posted 2 years ago
For the most part, the plants that I ordered were in great shape! I had one string of hearts that looked a little bit sad, but I'm giving her some extra attention and I'm hopeful that she will bounce back.
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Posted 2 years ago
I understand you send bare root plants. The plants we're a very wilted when I receive them. Now After the second week it is firming up and looks like it's going to be a beautiful plant. Can't wait until it blooms.
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Posted 2 years ago
I was thrilled to receive my succulents...but I would not recommend the 7 day, cheaper! postage. My plants were almost completely dried out.
Helpful Report
Posted 2 years ago
I made two separate orders totaling 20 succulents. Shipping was fast. In my first order, I had 14 succulents. Out of those, 13 made it in pretty good condition. Yes, the box was a little messy from dirt, but it wasn’t wet and all of the succulents were wrapped well. The only succulent that didn’t do well lost most of its leaves and looked broken and bare. In my second order, only 2 of the 6 plants I ordered made it in good condition. There was too much moisture in the package, so unfortunately most of the beautiful large lower leaves for my “Perle von Nuremberg” and “Blue Waves” were dead or dying. I ordered a single 4-in head of the “Blue Elf” and got a cluster with many dead leaves throughout. If my second shipment didn’t have the excess moisture, I think I would have 19 amazing succulents in my little garden because I can tell that they were beautiful before they shipped. Overall, I would buy again. My recommendation is buying the small 2-in that come in the mini pots because the soil seems to prevent the added moisture in the package versus the bare root.
Helpful Report
Posted 2 years ago
Most came well. One was a little tiny.
Helpful Report
Posted 2 years ago
Everything that came was what I expected it to be. The largest plant , and Escheveria, experienced 5 or 6 broken outer leaves which made me a bit sad. That the "back" side of the plant now.
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Posted 2 years ago
The plant looked great but the soil was all over. So I had to shake it out to put back in pot. The plant is beautiful can't wait to see it grow!
Helpful Report
Posted 2 years ago
Succulents are well packaged. Seem to be sturdy. Bd strong and delivery is very quick
Helpful Report
Posted 2 years ago
I purchased 11 plants from Succulents Depot and all but one were delivered successfully. The plants are growing perfectly. The one that did not make it was somehow completely out of the pot and inside the paper. All of the dirt had fallen out so it was pretty much gone when I unwrapped it. It was covered in so much dirt that I couldn't tell what type of plant it was until I cleaned it up. It did eventually die. However, all others are doing well.
Helpful Report
Posted 2 years ago
Happy with my purchase, but I thought that the cactus would be a bit larger. I've found bigger TBM's at a lower price. But overall they will grow up.
Helpful Report
Posted 3 years ago
I ordered 19 plants in a big Birthday haul for myself and over all, it turned out well. I was skeptical based on reviews I read on other sites but I decided to go for it and I’m glad I did. The only thing that kept me from giving a five star review is that one of the plants I ordered was supposed to be rooted and it came with absolutely no roots, it was basically a cutting but without enough stem to pot it stably. The plants arrived looking a little sad but I transplanted them immediately and watered them and they perked right up. Be warned though, a lot of the soil was displaced, almost all of it in almost all of my plants. I ordered mostly 2” in pots and some of them the plant was completely hidden in soil, which didn’t bother me. At the end of the day I am please with my order and will be ordering again even though the shipping took a while (and I’m in the same state as the company)
Helpful Report
Posted 3 years ago
The plants I received were what I ordered. They were alive. Some how in shipping the crested one had been spilled and was lying loose in the box. I was disheartened that it had no roots what so ever. I potted it anyhow and am hoping for the best. The other three plants were all in fair condition, still in the pots and doing well.
Helpful Report
Posted 3 years ago
The plants were not planted, but roots were healthy enough to save. Overall, I like it, it wasn't expensive.
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Posted 3 years ago
Succulents are good. Took a while to arrive.
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Posted 3 years ago
The succulents arrived perfect. The quality is good and the colors are beautiful . Maybe the wraps should be better.
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Posted 3 years ago
My order arrived in timely faction, packaged with obvious care for the health of the plant, a fact we tend to overlook when making online purchases. The Succulents Depot clearly likes its product, an important metric for the buyer to consider.
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Posted 3 years ago
Succulents Depot is rated 4.7 based on 7,311 reviews