Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 1st February 2026

5315

Anonymous

Anonymous // 01/01/2019

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“Truly don't want to give my order 1 star I've already sent an email with pictures of the dried out dead plants I received and haven't received a response”

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Posted 4 months ago

“Plant was very small 2-3 inch tall curly cactus, it came in good condition wrap in paper, in the pic pieces are longer but the plant is doing great”

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Posted 4 months ago

“This company sent me dead succulents, the wrong succulents, and most all only sent me 11/15 (2 were not what I ordered). I have contacted them by email with no reply.”

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Posted 4 months ago

“It’s my first time ordering and I was pleased. Easy ordering, good communication, timely delivery. I work in a big box store and I’m always on the look out for sucs I don’t yet have. I found a few new-to-me ones on this website”

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Posted 4 months ago

“All arrived in great shape and doing well.”

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Posted 4 months ago

“The plants always come in great condition, and never fail to surprise me”

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Posted 4 months ago

“Plants were packed very good. They are in excellent condition. Will be ordering again.”

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Posted 4 months ago

“I've gotten several plants here and all of them have arrived healthy and well packed so nothing got damaged. I will definitely buy again!”

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Posted 4 months ago

“Excellent value, quality, and rewards program.”

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Posted 4 months ago

“The plants that I ordered were absolutely perfect. Packaged well and arrived faster than I expected. Very pleased.”

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Posted 4 months ago

“Plants were not same as advertised Tiny when pictures showed larger plants”

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Posted 4 months ago

“Plants came in excellent condition!!!”

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Posted 4 months ago

“Received both my Thanksgiving and Christmas cactus after quite a bit of time. I was charged early on way before the shipment was created to be sent, so that I did not agree with. Should not charge a customer till the items ordered ships. Both stems were wrapped in paper towels with a bit of soil which was not described on the site. I was under the impression I was ordering these in small pots of soil, so shocked when received in paper towels and neither were labeled which cacuts it was. The stems at least seem to be in good shape. I immediately planted the stems in pots I have along with succulent soil and they seem to be doing fine so far. They were just delivered a week ago, so time will tell. I have been keeping an eye on them. I want an Easter cactus but I may look elsewhere.”

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Posted 4 months ago

“The Christmas cactus arrived well packaged and undamaged . It’s been potted into a Terracotta pot with gritty cactus soil and it looks as if it’s growing used to its new surroundings”

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Posted 4 months ago

“Plant came totally dead. I’m not happy. Would love a refund.”

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Posted 4 months ago

“Product arrived on time and in good shape. One plant had very little root growth. Replanted it and added a little rooting hormone seems to be doing fine.”

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Posted 4 months ago

“They all arrived dried out and now all have died. They could of survived if they had been packed in wet moss and wrapped in plastic”

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Posted 4 months ago

“Packaged excellent so no soil list. Arrived in great condition.”

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Posted 4 months ago

“I understand Aeoniums dont travel well byt they could have packed them much better. They looked really beat up. I hope they make it. Though it will be a very long time until they look better”

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Posted 4 months ago

“The succulents were very healthy and came very quickly. Very happy with this purchase.”

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Posted 4 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews