Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 512 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 512 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Sundae 5 star review on 26th February 2021

Martin G

Anonymous

Anonymous // 01/01/2019

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“They worked well with me. Even though I didn't take the first offer. The advance really helped me with the move.”

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Posted 2 years ago

“Sundae did such an amazing job when we liquidated my mom’s house. Took care of everything and it was a painless process.”

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Posted 2 years ago

“We were treated with the utmost quality care! Nick and Nicole were so great in answering our questions and putting us at ease during this stressful time. Definitely recommend using Sundae in buying your house, they effectively found an investor that gave us top dollar for our house! Thanks Everyone!”

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Posted 2 years ago

“The process was quick and professionally managed. We had access to advisors who walked us through the sale of our home. We sold it for less than market price, but when we factored-in commissions, closing costs, the cost to fix it up and stage it, and the inconvenience of the many showings, we feel like we got a good price.”

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Posted 2 years ago

“Sundae was able to get us $100,000 more than I expected when they facilitated the sale of my father’s house. They made the process as seamless as possible.”

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Posted 2 years ago

“Very professional, very fast and provides a very competitive selling price. Definitely worth trying for any type of distressed property and for sale by owner properties in general.”

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Posted 2 years ago

“They were very friendly, helpful. knowledgeable and professional. They made the whole process very easy.”

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Posted 2 years ago

“very professional and efficient”

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Posted 2 years ago

“Good transaction, could have had better communications between sundae, title company and seller. But wood consider using sundae again”

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Posted 2 years ago

“Short review?!? My letter to our Sundae representative, Joshua Summers, is sufficient, with this additional explanation: Our initial contact and visit with Josh was quite positive, but we still wanted to retail, rather than wholesale our home. We knew we could accept what a buyer would see as a significant savings over ARV (we've done real estate investing ourselves, primarily to benefit ourselves as needed, and understand the many issues involved and the cash buyer mindset). Thus we would become our own investors...if Sundae proved to be a flop. So, after Josh had done all the work, including setting up the inspections, property photography, and presenting it to Sundae investors, we eventually rejected all the bids (in our opinion, some Sundae investors were indeed the kind of investors which Sundae ads had ridiculed, but that's not really surprising, is it?). That failing, we proceeded with our own plans for a minor fix-up to bring the home to a more attractive appearance and better price point... But then, a few months later, I began to have some health problems which were not to be easily resolved. Furthermore, they would not permit me the exercise of my own skills to do renovation work or the time to hire subs to do it on my behalf. So, we called Josh to say we would like to have a do-over (not thinking he would agree, given the previous failed time investment). Surprisingly, he agreed, and the process started all over. The bids were better, but still too low (we knew what the ARV was and what % ROI sagacious investors need; our expectation (both now and earlier) provided for that. We decided to counter one of the investor bids. True to his duty as a Realtor of integrity, Josh represented OUR interest to the investor, viz. our counter (which was actually $16k less than our original target selling price, but we knew the investor might just walk away). Josh told us, he doubted the investor would bite and our ask for 30-day rent back (to accommodate delay related to my increasing medical issues) would be a tough sell to the investor. But, he did it anyway and apparently did not attempt to dissuade the investor from our counter ask. Now, here's my / our text to Josh, ~before~ anybody at Sundae (including Josh) asked for it: "Hi Josh. "RB here, in San Bernardino. Lee and I want to let you know how much we appreciate everything you did to help us get this thing taken care of. "I'm having some health problems and it has turned out, this may truly have been the very wisest thing we could've done under the circumstances. "Take care of yourself and give us a call sometime. "You are welcome to refer clients to us for a positive report on our satisfaction." We stand by that last sentence and would love to speak to any skeptics. We ended up with only a few thousand less than a ARV discounted retail sale would have brought, and we did (and spent) nothing more than that to get the deal done. It has truly proven to be the wisest decision we could have made.”

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Posted 2 years ago

“All of the representatives were professional and explained the process clearly so that we understood what would happen from beginning to end.”

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Posted 2 years ago

“Outstanding customer service and communication. They did everthing they said and more.”

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Posted 2 years ago

“This was an amazing process and seamless!! Our rep Mike was amazing!!”

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Posted 2 years ago

“Great experience overall. The Sundae agents were very clear and professional. I sold my house within almost a month from initial contact to closing. No hidden fees. I never felt pressured on accepting any offer. Could I have received more money for my house if I had put in on the market? Probably, but I didn't want to deal with all of that and i also realized the investor and broker have to make money also. If you dont want to deal with repairs, showings, realtors, and want to sell it fast I would recommend Sundae.”

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Posted 2 years ago

“We were in need of a quick yet flexible way to sell our house. We had renters in the property so showing the house would have been a nightmare. Sundae came in took the pics needed and found a viable investor to purchase our home in a timely manner. We even got more than we ever could have imagined.”

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Posted 2 years ago

“It was incredible to find out that all what Sundae offered was real! Great costume service!”

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Posted 2 years ago

“Very pleased with their service. Truly informative every step of the way. They show to be very professional and supportive. I would truly recommend their service to anyone.”

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Posted 2 years ago

“We used Sundae for the sale of my mom’s house after she passed. This was a very emotional process for us and literally everyone at Sundae couldn’t have been any nicer. They were so helpful, and oh so kind and compassionate. This was the quickest and easiest experience imaginable and we got a very good price with NO fees (and they mean NO FEES) that brought us to a much better place financially than any other realtor ever predicted. And it was fast!! You create your own timeframe, but they are ready to get the job done! I HIGHLY recommend Sundae and plan on using them again!!! I am so happy that I found them!!!!”

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Posted 2 years ago

“Great experience, fast and easy. Within 3 weeks my house was sold and closed. Everyone was personable and answered all questions. Best way to sell a house.”

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Posted 2 years ago

“I was very pleased with the results from the sale of my home. I must admit, I was somewhat skeptical at first, but you guys delivered. Thank you Sundae, I will surely recommend your services.”

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Posted 2 years ago

Sundae is rated 4.9 based on 512 reviews