Sundae Reviews

Name: Sundae
Address: 236 West Portal Avenue, #328, San Francisco, California
Rating: 4.85

4.9 Rating 535 Reviews

97 %

of reviewers recommend Sundae

Company Reviews

Metrics

Info

4.9

Based on 535 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Sundae 5 star review on 26th February 2021

Martin G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to work with especially during the COVID pandemic. Everything was done over the phone, computer and mail. There was a lot of work that needed to be done to the home and it was nice to be able to sell "as is" and not have to put in the added monies and time into getting the house ready for sale. Everyone at Sundae was professional and friendly. The overall timeframe took about 35 days. The price offered for the home was fair.”

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Posted 4 years ago

Hi Christina, we're absolutely thrilled we could help you sell your home during this challenging time. Things have been tough lately, and we're happy we could make this process as easy as possible. Thanks for your feedback!

Posted 4 years ago

“Did as promised. Quick and easy process. Able to close sell in very little time. Great communication throughout the entire process.”

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Posted 4 years ago

Hi Karen, thanks for leaving your feedback. Glad we could help you sell as quickly as possible!

Posted 4 years ago

“Selling a home out of state can be worrisome, but Sundae made the process less stressful and were always there to answer any question I would have concerning the process. Ben was reassuring and made the process go smoothly. Selling as is and not having the hassle of remodeling and dealing with out of state problems, and being able to completely trust the process go with Sundae. This is by far the most professional team we dealt with in the process. We asked for a price and Ben gave us the the best price and didn’t undercut us. Very professional and honest. Thank you!”

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Posted 4 years ago

William, we are so grateful for your heartfelt comments. We are happy we could provide a stress-free process for selling out of state! Thank you for leaving your feedback, and hope you have a great Labor Day!

Posted 4 years ago

“The Sundae Group (Team), treated me with respect and caring during a hard time processing selling our family home of 5 generation’s. The Sundae Group (Team) are straight forward honest and quick to deliver as promised. I highly recommend this Sundae company as a whole.. Sincerely, Tammy S.”

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Posted 4 years ago

Tammy, we're absolutely thrilled that your experience working with us was as great as you say. Always happy to hear from customers like you!

Posted 4 years ago

“Made the process of selling my parents house painless with a fair offer and a quick closing”

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Posted 4 years ago

Hi Nathan, Thank you so much for your feedback! We are happy to hear you were satisfied working with us. All the best, The Sundae Team

Posted 4 years ago

“Easy to work with, no hassles Nice people to work with. Thanks one and all”

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Posted 4 years ago

Thanks for your feedback. Glad we could help!

Posted 4 years ago

“Amid my doubts and uncertainties, Sundae performed as they promised. Everyone in the chain is frendly and very helpful. They are so easy to reach and very conveniently available to assist with my concerns.From the district manager Zach, his assistants Matt Carmean, Jake Albaugh, Nichole Hutchison and very beautiful escrow manager Emily Meyers, they are all very cordial and very accomodating. I am not very easy to deal withas Iama 100% disabled combat Vietnam veteran with severe PTSD and I went through the whole process with ease and I trusted them 100%. You exceeded my expectations many times over! Thank you from the core of my heart. August Punongbayan”

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Posted 4 years ago

Augusto, thank you so much for your heartfelt comments. We are very pleased that you had a good experience working with Sundae. Your feedback means a lot to us. All the best, The Sundae Team

Posted 4 years ago

“Easy painless process. Everyone I worked with there were super nice and explain the whole process to me in a way that I could understand. I would recommend Sundae and their employees 100%!! We closed in less than 30 days (even in a holiday month). 😊”

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Posted 4 years ago

Hi Melissa, thrilled to hear from you! Happy we could help you move so quickly. Thanks so much for giving your recommendation, we appreciate it.

Posted 4 years ago

“Sundae was a wonderful company to work with. Matt, Zach and Nicole were always available to answer questions clearly and expediently. Nicole went above and beyond to make us comfortable during the process.”

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Posted 4 years ago

Thanks for your feedback, Jennifer! Happy to hear about your experience working with the Sundae team. Glad we could provide comfort and expediency throughout the process.

Posted 4 years ago

“I gave Sundae a call when it was Time to sell I got Three other offers Sundae was significantly higher I knew it could happen fast I was amazed how professional and smoothly we went through the phases very positive experienceWith the entire team”

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Posted 4 years ago

Hi Randy, We're so happy you had such a positive experience working with us. Thanks for the feedback. Glad we could help!

Posted 4 years ago

“Process was simple and fast. Everyone was extremely professional and helpful, and they did what they said. Very pleased.”

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Posted 4 years ago

Hi James, We are so glad you enjoyed working with Sundae. Thank you for your feedback. All the best!

Posted 4 years ago

“Sundae was very easy to work with and the whole process was very quick and smooth.”

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Posted 4 years ago

Thanks for your feedback Ronald! We're glad we could help.

Posted 4 years ago

“Sundae is a great company to do business with because the offer that they gave us was more than we anticipated. The house we sold was in terrible shape. There was junk and trash everywhere. Several structures needed to be demolished. We paid no fees for the escrow and no fees for the removal of all the junk. We left everything and Sundae took care of all of it. Thank you Sundae for making this so easy for my family.”

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Posted 4 years ago

Hi Sandra, We're thrilled to hear that we could help your situation. Once you sign with us, we will take care of anything that you leave behind. Helping families in situations like yours is our specialty. Glad we could make the process as painless as possible!

Posted 4 years ago

“We had a great experience selling our home with Sundae. From the first time meeting their representative Kevin, he assured us he would find the best buyers and a fair price. He did just that as well as accommodate All of our needs in regards to the sale. Everyone on Sundae’s team was very professional and helpful in resolving any issues we had. We couldn’t have asked for a smoother transition! Thanks Sundae for making it easier than we could have imagined!”

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Posted 4 years ago

Hi Kenneth, we're happy to hear your experience with us was pleasant from start to finish. At Sundae, we pride ourselves by ensuring that every member of our team works tirelessly to uphold the values that we promise on our website. We strive to provide our customers with a hassle-free process, and from the sounds of it that is what you were given. We will be sure to pass on your regards to Kevin!

Posted 4 years ago

“Nicole and Kevin were outstanding Nicole was always on top of her game made life easy !! Early close no hesitations !! My first time selling made me feel at ease many other companies similar to this company but this rates number 1!! Others try but can't compete”

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Posted 4 years ago

Hi Scott, we're absolutely thrilled to hear from you! At Sundae, we strive to provide our customers with the easiest, most hassle-free experience possible when they sell a home. We'll be sure to pass on your regards to both Nicole and Kevin!

Posted 4 years ago

“Kevin kretzner One of your employees was absolutely over and above the Call of Duty he did everything and then some absolutely impressed he even helped me mail my personal belongings to me when I was in another state absolutely impressed I would highly recommend your company to anybody... Job well done, Shannon seim United States Army Gulf War veteran and former federal employee downtown Los Angeles”

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Posted 4 years ago

“The company was great. I wanted a quick fast sale of my home and they delivered. Everything was so organized. They kept me informed of the process the whole way through. I was extremely pleased with them.”

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Posted 4 years ago

Jeanette, thank you so much for leaving us your feedback, we really appreciate it! Glad we could help.

Posted 4 years ago

“I'm so happy I choose Sundae to sell my house to. They were very friendly & easy to deal with. Very straightforward & made the whole process simple. Kevin kept me posted throughout the entire process. I felt I got the best offer for this kind of sale. Not having to deal with open houses or doing any repairs was exactly what I needed. And not having to pay any fees at all was fantastic, especially in the middle of a pandemic.”

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Posted 4 years ago

Renee, it was an absolute pleasure working with you. Given the circumstances surrounding the current pandemic, we are absolutely thrilled we were able to help you sell your house in the easiest way possible. Hope you are doing well!

Posted 4 years ago

“Sundae was prompt.”

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Posted 4 years ago

Thank you, Norma! Glad we could help.

Posted 4 years ago

“I needed to sell my home, but really didn't have the finances to remodel/update it, nor did I want a realtor showing my home to prospective buyers while I was still living there...Sundae offered a fair price, without having to deal with all that...Brett Bowman and Ben Ginsberg were so helpful...as well as those handling escrow and the contract by email...I was informed every step of the way, and any questions I had were handled quickly...overall, it was a good experience...They really make an effort to help people who aren't in a position to wait the sometimes long process of selling a home...I recommend Sundae and their professional staff highly.”

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Posted 4 years ago

We're glad we could provide a hassle-free selling experience. We'll be sure to let Brett and Ben know about this amazing review you left! - Sundae Team

Posted 4 years ago

Sundae is rated 4.9 based on 535 reviews