Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to book and quick response”

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Posted 6 years ago

“All booked with no problems”

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Posted 6 years ago

“Terrible service”

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Posted 6 years ago

“First experience with Sunshine.co.uk. Got a bargain or so I thought. Must have been a glitch on the system as the flights were not added to my booking but were there when I priced up the holiday.i I realised there was an issue the next day when I went back on to look at it again. Found the price had gone up by £550 each. 100% definite the flights were on when I booked as I looked at the times etc. 36 hours later I got a text to contact Sunshine. Tried twice and sat in a queue twice for 15 to 20 mins and both times the phone went silent. Apparently they've tried to contact me to resolve the situation and haven't been able to speak to me. Utter rubbish!! They've made no effort to resolve this. First and last experience for me.”

Helpful Report

Posted 6 years ago

“First experience with Sunshine..co.uk Got a bargain or so I thought. Must have been a glitch on the system as the flights were not added to my booking but were there when I priced up the holiday. I realised there was an issue the next day when I went back on to look at it again. Found the price had gone up by £550 each. Then realised the error. 100% definite the flights were on when I booked as I looked at the times etc. 48 hours later I got a text to contact Sunshine. Tried twice and sat in a phone queue twice for 15 to 20 mins and both times the phone went silent. Apparently they've tried to contact me to resolve the situation and haven't been able to speak to me. Utter rubbish!! They've made no effort to resolve this. First and last experience for me.”

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Posted 6 years ago

“Very polite and extremely helpful on the phone”

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Posted 6 years ago

“After a bad holiday last year, tried sunshine again and been very pleased”

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Posted 6 years ago

“Sunshine.co.uk was offering what TUI could not. So we booked through them. Really easy and good price.”

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Posted 6 years ago

“Reliable and efficient .”

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Posted 6 years ago

“great web site very easy to book”

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Posted 6 years ago

“we travel with sunshine many times and we are very please”

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Posted 6 years ago

“handled booking efficiently”

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Posted 6 years ago

“Always smooth and easy booking our holidays with sunshine and great deals 🌞🌞”

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Posted 6 years ago

“I’ve used sunshine to tailor my holidays to work for me. I’ve used them several times now and I’ve had no problems”

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Posted 6 years ago

“Really helpful and polite”

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Posted 6 years ago

“Use this website every time we book never had a problem”

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Posted 6 years ago

“Always good price for holidays”

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Posted 6 years ago

“Easy to use website clear information regarding costs”

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Posted 6 years ago

“I have used your website a few times for my holidays and I have had no problems at all. Very easy and prices excellent!”

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Posted 6 years ago

“Very efficient .”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews