Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to book great service thanks”

Helpful Report

Posted 6 years ago

“I have had many frustrations resulting from this booking with agents promising callbacks or emails within 24hrs to deal with my problems. it took two weeks of me constantly ringing daily to get something done which should have been sorted within hours of booking ,as an ex travel agent I do know the procedure and I relayed all the costings relevant back to them but because of their lack of response ,prices went up, accommodation was unavailable and I had to rebook again and cancel original booking, after confirmation I was then informed they had got the costings wrong I again made another complaint and they honoured the original costings that have been emailed to me ... I do feel that your staff should have more training as I kept getting passed over to different people who did not seem to know what to do ...in the end I did get this resolved with the help of a very caring consultant who made it her mission to personally supervise it for me of which I am extremely grateful... I am still not fully confident until I get to my holiday destination weather everything has been dealt with properly I will be keeping a close eye on all itinerary and paperwork to check everything is in order though before travel”

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Posted 6 years ago

“Easy to use website..good prices with lots of options..”

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Posted 6 years ago

“I always get the best deals with sunshine ☀ holidays would highly recommend”

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Posted 6 years ago

“Price was good.no pick up arranged had to wait 2 hrs before it was sorted.coming back not listed on flight another stressful event on this holiday waiting to get a confirmation of seating”

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Posted 6 years ago

“Great holiday hotel was lovely very friendly staff”

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Posted 6 years ago

“used them many times with no problem excellent”

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Posted 6 years ago

“sent you a e mail thankyou.”

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Posted 6 years ago

“This is my 3rd holiday with sunshine and wouldn't d Use anyone else”

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Posted 6 years ago

“Very friendly staff and helpful in every way, a definite for the future holidays. Very happy thank you”

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Posted 6 years ago

“Great service and very reliable.”

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Posted 6 years ago

“every things is ok”

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Posted 6 years ago

“Book through Sunshine twice a year. Why go elsewhere?”

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Posted 6 years ago

“I have been booking with Sunshine for a few years now-I find them very competitive and extremely helpful and wouldn't consider going with any other company as I am completely satisfied.”

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Posted 6 years ago

“great customer service all great thank you”

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Posted 6 years ago

“A quick and easy to use place for booking holidays.”

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Posted 6 years ago

“Everything was simple in our booking process and communication immediate”

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Posted 6 years ago

“Made holiday affordable.”

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Posted 6 years ago

“So easy to use the site”

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Posted 6 years ago

“quick & easy”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews