Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My initial booking was cancelled due to Thomas Cook liquidation. I have booked another holiday with you, but seem to be having a few problems with refunds and bonus.”

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Posted 6 years ago

“Very easy to book chapters price Fast responding”

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Posted 6 years ago

“Didn't know sunshine was part of on the beach if you book a holiday you want to know straight away that it's booked. Not wait a day”

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Posted 6 years ago

“Very quick service, great price, havent been away yet but hopefully all good.”

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Posted 6 years ago

“Good. Value holiday”

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Posted 6 years ago

“Efficient and effective”

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Posted 6 years ago

“Very surprised not to receive Hotel Vouchers as soon as full payment has been made”

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Posted 6 years ago

“Easy and a great price, plus low deposit and a small payment plan.”

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Posted 6 years ago

“you put up the prices of the hotel so would not confirm holiday at first”

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Posted 6 years ago

“This company gives you the REAL, and total, price that you are going to pay on their internet pages. No false advertising to draw you in. Highly professional telephone manner, everything very clearly explained. Good insurance advice too. Would definitely use again.”

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Posted 6 years ago

“Person who called me back was a bit abrupt.”

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Posted 6 years ago

“best price we found.”

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Posted 6 years ago

“Very. Efficient web site”

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Posted 6 years ago

“Have been with sunshine for years now and wouldn't change Only thing we always used to be able to go gold all inclusive but you dont seem to do that any more”

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Posted 6 years ago

“Quick on dealing with all the holidays details but didn’t like the £50 extra on top Of holiday price really, but had to book it as I needed to get to my destination. Tho people were very helpful and perlite”

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Posted 6 years ago

“Been using Sunshine for the last 4 years or so. Never had an issue. Recently after the Thomas Cook collapse Sunshine refunded our total holiday cost within 4 days!!! Very reassuring and enabled us to book another holiday.”

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Posted 6 years ago

“Easy booking experience, easy to tweak your requirements, Very good prices, documents easy to download, Very satisfactory all round”

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Posted 6 years ago

“Cannot fault”

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Posted 6 years ago

“sunshine holidays are great when things are going right BUT when you try to get a complaint resolved you get plenty of emails but nothing comes of it still waiting from September perhaps in the new year it will be sorted put off using them until then”

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Posted 6 years ago

“I spoke with James who was extremely helpful and patient with me ,I did try and book online but when I got to the end to confirm it was wanting full price for holiday and we only had deposits, James took all this information and got my 5 sisters and me booked with deposits and monthly instalments and we are delighted ,James also explained where I had went wrong in my online booking so I know for next time ,thankyou James.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews