Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

Write Your review

Tell us how Sunshine.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to select, book and pay for a holiday.”

Helpful Report

Posted 6 years ago

“Very easy website to use, lots of affordable choices”

Helpful Report

Posted 6 years ago

“Couldn't be happier I sent a Facebook message because my holiday was coming up pending got a message back within a few hours and a phone call saying hotel wasn't available for dates I selected but arranged alternative dates with there sister company very happy with service will use again.”

Helpful Report

Posted 6 years ago

“The worst experience of my life and I am still living it. I searched online and found the place and accommodation I wanted. It was on a big companies site and sunshines site...same price and I chose sunshine as I like to support smaller businesses. What a mistake. I paid by credit card and booked to go Tuesday 5 days time. you would expect it to be booked but NO i get a message saying pending...wait 48 hours. OK felt nervous but expected to hear within an hour. Nothing the whole day...next day woke up...nothing. I fb messaged them at 10am...no reply. I messaged again at 12.45 to cancel and emailed to cancel. i then rang them and stayed on hold for over 40 minutes...no answer. I rang my credit card company who said they have not taken the money and do not worry as you have evidence that you have cancelled if they take the money then we can claim and refund it. Long story short at 4.50pm they send an email saying its booked. Then Mike comes on to the face book saying too late ... he was so indignant like he enjoyed it ...i said I emailed he said well takes 48 hours to read them!! I read the Facebook reviews and loads of people have the same experience. When the card company said they have not taken the money I read the FAQs on sunshines website and it said that they reserve the right to increase the price or change the hotel but would talk to you first and would not take the money until you are happy...so they deffo took the money way after I cancelled. If you book a month in advance you may stand a chance but READ THE REVIEWS...AVOID ...AVOID ....AVOID”

Helpful Report

Posted 6 years ago

“Good service. Delayed confirmation was a bit of a problem but otherwise happy with the service”

Helpful Report

Posted 6 years ago

“they were very quick sending tthe comformation for our holiday”

Helpful Report

Posted 6 years ago

“User friendly site. Will definitely use again.”

Helpful Report

Posted 6 years ago

“Everything went really smoothly flights, transfers and to hotel.”

Helpful Report

Posted 6 years ago

“Very simple to use”

Helpful Report

Posted 6 years ago

“Very good to book with you. If you had an app for ease to check your booking and also to check in online would make you a perfect company to book with”

Helpful Report

Posted 6 years ago

“nothing fancy just down to earth working mans and womens site”

Helpful Report

Posted 6 years ago

“every thing was good but i am sending this email today 12/06/2019 and we still have not heard anything about the seats we booked on the plane .”

Helpful Report

Posted 6 years ago

“Really easy and stress free will be booking with sunshine again”

Helpful Report

Posted 6 years ago

“Affordable great”

Helpful Report

Posted 6 years ago

“Good communication and best price”

Helpful Report

Posted 6 years ago

“Quick and easy site to access and best price for holiday”

Helpful Report

Posted 6 years ago

“I cannot comment as I have not been on holiday yet but so far they have been good”

Helpful Report

Posted 6 years ago

“Very good service will use again”

Helpful Report

Posted 6 years ago

“I found the website very easy to use and was able to build the holiday that I was looking for. The email confirmation came through promptly and payment plans were available.”

Helpful Report

Posted 6 years ago

“Fast, efficient service without any problems.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews