Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website and support”

Helpful Report

Posted 7 years ago

“Very easy to book and find your way arrived the site”

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Posted 7 years ago

“Trying to get in contact regarding my Booking, customer service been on hold for 20 mins each time on call, no way on internet to get through to messsage hotel or sunshine directly, shocking”

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Posted 7 years ago

Hello, I am sorry to hear you are having difficulties getting in contact with our customer service team. Unfortunately around this time of year the phone lines do get incredibly busy as we are entering peak season. My apologies first and foremost of the inconvenience that this may have caused. I have passed your details over to our contract centre and they will be in touch with you directly to follow up your query. Kindest regards, Shelley Sunshine.co.uk

Posted 7 years ago

“Used them for years, , helpful, reliable, and good cancellation service, due to partners illness, reassuring to know we can cancel if need be.”

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Posted 7 years ago

“Easy to use and quick to book.”

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Posted 7 years ago

“easy fast company”

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Posted 7 years ago

“booked a holiday quick easy no problems”

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Posted 7 years ago

“Up to booking MY holiday very good”

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Posted 7 years ago

“Easy booking and advice. A ÷÷÷”

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Posted 7 years ago

“I have booked with sunshine for many years.always very helpful never had any problems.”

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Posted 7 years ago

“Out of all the holidays I looked up, Sunshine.co.uk was the best price. It was simple and very straightforward.”

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Posted 7 years ago

“A most efficient company who keep you up to date with everything they are doing for you to ensure you have all you require for a great holiday.”

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Posted 7 years ago

“Excellent service had a problem with original booking but soon sorted out 😀”

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Posted 7 years ago

“Unbelievable prices quick an easy to use site would defo recommend”

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Posted 7 years ago

“Sunshine made a mistake with my surname on the booking and I had to ring TUI myself to rectify and they advised if there was a charge I would be liable. Also on the site send and receive messages, I sent a message on 26th April, the same day I booked and you are supposed to get a reply in 48 hours but I had to send a 2nd message on the 30th April before they replied.”

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Posted 7 years ago

“always use sunshine for my holidays very competitive and most times cheaper than other travel opertators straight forward to book with”

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Posted 7 years ago

“Always try and book with sunshine- easy payment plan and reasonable prices”

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Posted 7 years ago

“Fab company used them for years”

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Posted 7 years ago

“Very good online offers.. Very compitative prices.. Cheaper than Thomas Cook.”

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Posted 7 years ago

“Found the website very easy and good to use. Happy with the prices for the package holiday which i booked and will refer all friends and family.”

Helpful Report

Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews