Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had 2 holidays with sunshine now and have booked a third , everything seems to run smoothly.”

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Posted 7 years ago

“First time easy booking looking forward to it”

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Posted 7 years ago

“Have used sunshine several times and never had any problems Always best value”

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Posted 7 years ago

“It's good”

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Posted 7 years ago

“Easy to use website, booking confirmed quickly”

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Posted 7 years ago

“Absolute nightmare trying to get hold of someone! I made a geniune mistake and put my name down 3 times om the booking form instead of my kids names ..i am now being charged £280 to change Christian names... Thomas cook said the airline doesnt charge its the agent!!! Deeply disappointed and angry that people can charge what they like and rip us off!!! I will.lose my deposit and go with someone else.. Disgusting attitude ...”

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Posted 7 years ago

Hello, I do hope you are well. I am terribly sorry that you had a disappointing experience booking your holiday with sunshine.co.uk. We take every review very seriously, and do try to follow up on any issues. My apologies first and foremost of the inconvenience that this may have caused. So that my team can contact you directly and I can look into your complaint, please can you send me an email containing your booking reference number and contact details? The email to contact me directly is here: shelley.robinson@sunshine.co.uk Kindest regards, Shelley Sunshine.co.uk

Posted 7 years ago

“Very easy to book no confusion”

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Posted 7 years ago

“I booked a holiday and payed my deposit, after I recieved a pending message. The next day I got a phone call and was told that we had to pay £50 due to an issue with the hotel. This is to me false advertisement and such a disappointment. I believe you should have covered this cost as it was your fault and we were not made aware before pressing 'book now' there would be any further cost. I will not be booking a holiday again with you.”

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Posted 7 years ago

“I found the process simple with good choices and price, the only negative for me was the difficulty changing the flight once the hotel had been selected.”

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Posted 7 years ago

“I recommend sunshine to anyone”

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Posted 7 years ago

“third year running have used sunshine, no hassle so far.”

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Posted 7 years ago

“Have no problem in recommending Sunshine to anyone”

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Posted 7 years ago

“Easy to book with”

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Posted 7 years ago

“Brilliant For the fifth time booked Best prices”

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Posted 7 years ago

“Excellent service would highly recommend xx”

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Posted 7 years ago

“Easy site to use”

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Posted 7 years ago

“Very easy to book”

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Posted 7 years ago

“Helpful friendly customer service team. Easy website and good payment plans. Second time booking with this company”

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Posted 7 years ago

“Quick and easy to book”

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Posted 7 years ago

“Always find the holiday I can afford. Deliver excellent service”

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Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews