Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

Write Your review

Tell us how Sunshine.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute nightmare trying to get hold of someone! I made a geniune mistake and put my name down 3 times om the booking form instead of my kids names ..i am now being charged £280 to change Christian names... Thomas cook said the airline doesnt charge its the agent!!! Deeply disappointed and angry that people can charge what they like and rip us off!!! I will.lose my deposit and go with someone else.. Disgusting attitude ...”

Helpful Report

Posted 6 years ago

Hello, I do hope you are well. I am terribly sorry that you had a disappointing experience booking your holiday with sunshine.co.uk. We take every review very seriously, and do try to follow up on any issues. My apologies first and foremost of the inconvenience that this may have caused. So that my team can contact you directly and I can look into your complaint, please can you send me an email containing your booking reference number and contact details? The email to contact me directly is here: shelley.robinson@sunshine.co.uk Kindest regards, Shelley Sunshine.co.uk

Posted 6 years ago

“Very easy to book no confusion”

Helpful Report

Posted 6 years ago

“I booked a holiday and payed my deposit, after I recieved a pending message. The next day I got a phone call and was told that we had to pay £50 due to an issue with the hotel. This is to me false advertisement and such a disappointment. I believe you should have covered this cost as it was your fault and we were not made aware before pressing 'book now' there would be any further cost. I will not be booking a holiday again with you.”

Helpful Report

Posted 6 years ago

“I found the process simple with good choices and price, the only negative for me was the difficulty changing the flight once the hotel had been selected.”

Helpful Report

Posted 6 years ago

“I recommend sunshine to anyone”

Helpful Report

Posted 6 years ago

“third year running have used sunshine, no hassle so far.”

Helpful Report

Posted 6 years ago

“Have no problem in recommending Sunshine to anyone”

Helpful Report

Posted 6 years ago

“Easy to book with”

Helpful Report

Posted 6 years ago

“Brilliant For the fifth time booked Best prices”

Helpful Report

Posted 6 years ago

“Excellent service would highly recommend xx”

Helpful Report

Posted 6 years ago

“Easy site to use”

Helpful Report

Posted 6 years ago

“Very easy to book”

Helpful Report

Posted 6 years ago

“Helpful friendly customer service team. Easy website and good payment plans. Second time booking with this company”

Helpful Report

Posted 6 years ago

“Quick and easy to book”

Helpful Report

Posted 6 years ago

“Always find the holiday I can afford. Deliver excellent service”

Helpful Report

Posted 6 years ago

“Easy to book. And I was able to call (admittedly a 10-minute wait....) and get a name changed (accidental typo) for a passenger at no extra cost. Still need to book transfer of car hire, and of course have the holiday, before I can comment more.”

Helpful Report

Posted 6 years ago

“Briliant service”

Helpful Report

Posted 6 years ago

“I have only booked online do so far so good,”

Helpful Report

Posted 6 years ago

“Only slightly scored down for delay in confirmation. Otherwise booking all competent.”

Helpful Report

Posted 6 years ago

“Easy to use website with a quick confirmation, never had a problem with a booking.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews