Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was very helpful and friendly we booked a holiday for 7 Thanks sam”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Sunshine is a great website for affordable holidays me and my family have just booked our 3rd holiday with sunshine.the website is very easy to use and understand. Also if you need to contact somebody about a problem it gets resolved straight away.”

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Posted 7 years ago

“Very helpful, apart from been kept waiting in between decisions, other than that good”

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Posted 7 years ago

“Very easy to use with competitive prices”

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Posted 7 years ago

“We like sunshine holidays good prices good deals”

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Posted 7 years ago

“Easy site to use , beat all other prices”

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Posted 7 years ago

“My 2nd trip through sunshine and once again an excellent service from start to finish the holiday was great and good value for money through Sunshine there will be many more to come thank you”

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Posted 7 years ago

“Website is good, informative and the (deposit) payment options are welcomed for people less blessed financially!”

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Posted 7 years ago

“We had holiday booked and as you know Thomas Cook bust thanks to sunshine we had no problems at getting our money back they were very helpful in letting us know about what we had to do our money was in our bank with in 5days I booked another holiday with them they were very helpful and friendly and will book with them again and again thank you sunshine for all your help the price of holidays are very good”

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Posted 7 years ago

“Excellent customer service very helpful when thomas cook folded emails and information immediately excellent!!”

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Posted 7 years ago

“Easy to search for holidays, easy to book”

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Posted 7 years ago

“Answered all our questions and got us home safely and efficiently again after the Thomas Cook collapse.”

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Posted 7 years ago

“My flights with Thomas Cook were lost when the Thomas Cook company collapsed. Sunshine emailed me the next day to say my full refund of my flights was available from them. I logged into the Sunshine website & clicked refund. I had my money refunded within 3 days & I did not even have to ask for it. Excellent service from Sunshine - they look after their customers post sale. Thank you!”

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Posted 7 years ago

“Delighted with service i received from sunshine.co.uk was to fly with thomas cook in october. On Monday airline ceased to trade on Friday total price of my holiday was back in my bank account did not even have to contact them. Excellent service well done to all staff in Sunshine .co.uk”

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Posted 7 years ago

“Excellent speedy booking”

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Posted 7 years ago

“HELPFULL EFFICIENT AND FRIENDLY”

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Posted 7 years ago

“I just booked a holiday to tenerife paid in full went back to check the price and in two minutes after I paid the price dropped £50 I'm not very happy about this so if I don't hear from sunshine holidays soon I will not be travelling with them again”

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Posted 7 years ago

“I got a bit mixed up when i tried to book are case on the plane and booking the sets next to each author so i rang up your desk the Lady on the phone was very helpful in fact she was brilliant and very friendly filling in are holiday checklist”

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Posted 7 years ago

“I must say the service use guys have provided considering everything that is going on is amazing credit to use all will be defo booking with use again even tho I didnt get on holiday I was pleased with a full refund in a quick period of time thank use guys for making this situation better for myself and family”

Helpful Report

Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews