Swordis Reviews

Name: Swordis
Address: Fundacul Bucium nr.10A, Iasi, Ia?i County
Rating: 4.72

4.7 Rating 362 Reviews

94 %

of reviewers recommend Swordis

About Swordis:

Swordis, an online retail store, specializes in a wide array of swords, showcasing selections from some of the most esteemed brands in the industry. This emerging startup has expanded its scope by incorporating SwordEncyclopedia, a blog known for its extensive sword resources and recognized as a leading authority in this niche. Swordis' shop section offers an impressive range of over 1000 products in various categories. Their collection not only includes Japanese swords, Historical European Swords, and Military swords, but also extends to specialized items such as Technical knives, machetes, and a fascinating variety of fantasy swords and more. Featuring 19 distinguished brands, Swordis caters to a diverse clientele, ranging from historical enthusiasts to imaginative collectors.

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271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy overall! Katana arrived well packed in a very timely manner! I will definitely be making any future sword purchases from Swordis!”

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Posted 2 years ago

“I love the way they handle customer service. It seems they are a new name in the industry, and I hope they will maintain the same customr service”

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Posted 2 years ago

“I love that you can request sword customizations, which are not available at most shops”

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Posted 2 years ago

“Ordered my first nodachi from Jkoo. The customer service was super helpful.”

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Posted 2 years ago

“Excellent sword collection”

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Posted 2 years ago

“Great customer service and delivery time... i received my sword in 3 days”

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Posted 2 years ago

“The site was easier to navigate than other sites which is a HUGE plus for me”

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Posted 2 years ago

“Ran into multiple issues when placing my order and even had one of the items canceled after order confirmation. Very disappointed that the sword I wanted the most was not available. Fast and helpful customer support though and they placed me on the waiting list for the sword I wanted.”

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Posted 2 years ago

“Did not know buying swords online could be this easy! Especially since I am not tech savvy”

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Posted 2 years ago

“This site has been my go to place for anything and everything sword related.”

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Posted 2 years ago

“Customer support did not provide updates as promised regarding an issue that I encountered. It was eventually resolved but it could have been a smoother transaction”

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Posted 2 years ago

“After 2 weeks delay, the sword arrived damaged. The blade was chipped. Customer support was rude too. Not going back here again ever”

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Posted 2 years ago

Hello Alejandro, You ordered an item that was not in stock, which is why it took some time to deliver. We strive to be transparent with all shipping and processing times, which are displayed on the product page. Regarding the chipped blade, we informed you that we could replace the sword, but you have not responded to our message after we sent you the return label. We are very sorry for what happened, and we are trying to resolve it by sending you a replacement. However, we cannot proceed until we receive the returned item. Thank you for understanding!

Posted 2 years ago

“Wanted to ask about a product but took multiple times before I was able to connect with a customer service representative.”

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Posted 2 years ago

Hi Ronald! We usually respond to all inquiries within a few hours, even during the weekend. May I know which email you used to contact us when this incident happened? I tried to look for the email used for the order but didn't find any messages other than the order confirmation. We've sent you an email to clarify this. Thank you! Vali

Posted 2 years ago

“Outstanding craftsmanship and superb customer service. Hoping for the site to expand and offer different blades especially those from independent artisans.”

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Posted 2 years ago

“Really appreciate how Valentin provided regular updates regarding my katana. It was a tight squeeze but I was able to get it within my preferred timeframe”

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Posted 2 years ago

“I like how the swords on the site are from reputable brands. The prices are also lower compared to other sites.”

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Posted 2 years ago

“As a first time buyer, I found that the articles were very informative and helped me tremendously in narrowing down the sword I wanted.”

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Posted 2 years ago

“I am a loyal reader and customer. I have purchased 3 swords and a dagger so far and all are exceptional.”

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Posted 2 years ago

“I was able to get the best value for my money through this site. Unbeatable prices and the swords I have received are wonderful.”

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Posted 2 years ago

“This will be my second purchase from this site. I started out with the cheapest tanto i could find to gauge their level of service and quality. Been a loyal customer ever since”

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Posted 2 years ago

Swordis is rated 4.7 based on 362 reviews