Swycha Refurbished Smartphones Reviews

4.4 Rating 169 Reviews
85 %
of reviewers recommend Swycha Refurbished Smartphones
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Phone:

0330 818 8508

Email:

shop@swycha.com

Location:

2nd Floor, The Le Gallais Building, 54 Bath Street
St Helier
JE1 1FW

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Delivery was rapid as promised. Phone seems fine, what I wanted and at a reasonable price. I'd use this company again (and the name is easy to remember, which might help.)
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Posted 2 years ago
I got my son an iPhone XR come in mi t condition super fast delivery will definitely use again 👍
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Posted 2 years ago
Superb service. Excellent product, recycled products!! Good for me, good for the planet.
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Posted 2 years ago
Really personalised and prompt service and a top quality product. All in all very happy and would recommend!
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Posted 2 years ago
My purchase arrived next working day. Brilliant as my granddaughter was here to set it up However one faults which she could not rectify THE SOUND ON VIDEO DIDNOT OPERATE. TOOK INTO TOWNWHERE A SPECIALIST STALL HOLDER FIXED IT IN A COUPLE OF MINUTES THANK YOU I AM VERY PLEASED. REGARDS
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Posted 2 years ago
Hi Ron, Thanks for the review and sorry to hear the sound wasnt working initially. Hope you enjoy your handset:)
Posted 2 years ago
Well done great service ⭐⭐⭐⭐⭐
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Posted 2 years ago
Phone is what I expected, no problems there. But never received a charging wire even after I called within an hour of delivery was told one would be sent, it wasn't. Need another phone for my other son will be buying elsewhere next time.
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Posted 2 years ago
Hi Mark, Many thanks for your review and sorry to hear you did not receive the usb cable as promised. We have just sent out replacement order via tracked post for you :) Best regards, Swycha
Posted 2 years ago
Very easy and great product delivered. The only negative is I didn't know when it was going to arrive. Other than that, brilliant and will definitely use again!
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Posted 2 years ago
Thanks for the review Heather, great to hear you are happy with the handset :)
Posted 2 years ago
Phone perfect but had trouble with delivery because of the parcel company
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Posted 2 years ago
Thanks for the review Juliette, we are always working on improving our delivery and this has been noted! Best, Swycha
Posted 2 years ago
Bought an iPhone 7 for £114. It was delivered super quickly. No delivery charge. In absolutely beautiful condition and working perfectly. Charging cable was also included. Would recommend this company without hesitation.
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Posted 2 years ago
We love you Carmel :) Thanks so much for the review and so happy to hear you like your handset!
Posted 2 years ago
Really happy with my phone, great service too!
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Posted 2 years ago
Thanks Joel, glad to hear you are happy with your handset! Best, Swycha
Posted 2 years ago
Unfortunately I cannot recommend buying a phone from this company. Firstly, my original order (placed before 2pm Friday) did not arrive until the following Tuesday, not next day as advertised. Secondly the phone I received was absolutely not in “excellent” condition - it had scratches and was covered in dirt and grime. I contacted customer service (I did not receive a reply until late the following day) who were very apologetic and offered an upgrade replacement. I decided to give them the benefit of the doubt that it was a one off issue and accepted the offer of an upgrade. However after this offer and returning the original phone on a Thursday (paid postage myself so further out of pocket) I did not hear back from customer service until Tuesday. They then dispatched the replacement phone on the Wednesday which I received the next day, but disappointingly the phone would not successfully turn on. When trying to charge the phone it was stuck on the Apple logo loop (defective battery/hardware). Again when contacting customer service they were very apologetic, however at this point I have been without a working phone for 2 weeks during these product issues and I am still awaiting a refund after returning the second replacement phone (although they did pay for the return postage this time). Overall a disappointing experience and I would not recommend
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Posted 2 years ago
Hi Maria, Thank you for your review, we are sorry for the disappointing experience you had with us. As discussed in our previous conversations, the original phone should have never been dispatched due to the condition it was in, hence the offer to upgrade to a better handset. It was very unfortunate the iPhone 8 that was sent to you was faulty. Once again, sincere apologies for the inconvenience we have caused and thank you for your honest review, which we will use to further improve our service. Regards, Swycha
Posted 2 years ago
Very satisfied with the service given by Swycha Ltd would certainly recommend and or use again
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Posted 2 years ago
Can't get it work
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Posted 2 years ago
Knocked a star off for forcing me to write something in this box.
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Posted 2 years ago
First time buyer and the delivery was perfect. Let’s hope the phone last .
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Posted 2 years ago
Really good service. Came quickly enough (not 24 hours but over a weekend and as soon as had cleared from account). Packaged well and a free wifi charger in the pack. Well done @Swycha
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Posted 2 years ago
The buying process was straightforward, and my phone arrived within a few days. I did not know what the estimated delivery date was, so did not know when to expect it. The packaging was minimal but adequate, so perfect. The phone was exactly as ordered.
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Posted 2 years ago
I had a few questions about the quality of the phones however the customer service team were fantastic and walked me through their phonecheck certification process. iPhone X arrived in a like new condition and great battery life!
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Posted 2 years ago
I recently purchased an IPhone XR. It arrived the day later I made the order, the delivery was really fast! The IPhone is in a really good condition, it’s fast and the battery last long. I am really pleased with my phone. I also got a first order discount so it allowed me to pay less than my expectative. I highly recommend Swycha!
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Posted 2 years ago
Swycha Refurbished Smartphones is rated 4.4 based on 169 reviews