| 
                                            Shipping & Delivery
                                         | |
|---|---|
| 
                                            Delivery Methods                                         | 
                                                Postal Service, Courier                                             | 
| 
                                            Average Delivery Time                                         | 
                                                Next Day                                             | 
| 
                                            On-time Delivery                                         | 
                                                                                                    Greater than
                                                                                                85%
                                             | 
| 
                                            Accurate And Undamaged Orders                                         | 
                                                                                                98%
                                             | 
| 
                                          Customer Service
                                       | |
| 
                                            Communication Channels                                         | 
                                                Telephone, Email, Live Chat                                             | 
| 
                                            Queries Resolved In                                         | 
                                                Under An Hour                                             | 
| 
                                            Customer Service                                         |  | 
 
                