The Smartshop Reviews

3.3 Rating 97 Reviews
55 %
of reviewers recommend The Smartshop
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Phone:

0161 826 1050

Email:

customercare@thesmartshop.co.uk

Location:

The Hayloft, Gawsworth Business CourtShellow Lane, North Rode
Congleton
CW12 2NX

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Anonymous
Anonymous  // 01/01/2019
Great product !
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Posted 2 months ago
Bonnie was the best! So friendly and helpful.
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Posted 1 year ago
The Smart Shop Customer Care Number 9677092614...9832681364
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Posted 3 years ago
The Smart Shop Customer Care Number 9677092614...9832681364 The Smart Shop Customer Care Number 9677092614...9832681364 The Smart Shop Customer Care Number 9677092614...9832681364 The Smart Shop Customer Care Number 9677092614...9832681364 The Smart Shop Customer Care Number 9677092614...9832681364
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Posted 3 years ago
The service I have received in everett by rebecca was amazing. I went to the redmond store my me feel like I was not important to talk to. So I called the everett store even though I live down south it's worth driving to someone that actually cares and help in anyway possible. Thank you Rebecca.
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Posted 4 years ago
Excellent web site, very fast response to questions, happy to order from again thank you
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Posted 7 years ago
Good afternoon Royston - Thank you for your comments, we will pass these on to the team. Look forward to hearing from you again. Regards, Smartshop
Posted 7 years ago
The service I received was fantastic and you had the product in stock and was able to deliver next day. I also had to ask questions regarding the product which was answered very quick. Thank you
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Posted 7 years ago
HI Debbie - Thanks for your great comments! Pleased to hear that you received wonderful service from the team. Have a great weekend. Smartshop
Posted 7 years ago
Excellent online shop. The price was good and competitive. I made a mistake on my order and had to give them a call to change it. Not a problem. The lady I spoke to sorted it out instantly. Would use again!
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Posted 7 years ago
HI Gareth - Thanks for your great feedback! We will ensure the team are aware of your comments. Look forward to hearing from you again soon. Lauren, Smartshop
Posted 7 years ago
This is the first time I have bought Smart products and I am very impressed with the quality of delivery service offered.
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Posted 7 years ago
Good morning Andy - Thanks for your great comment. Pleased to hear your items arrived swiftly! We will pass your great feedback on to the team. Look forward to hearing from you again soon. Lauren, Smartshop
Posted 7 years ago
I have placed 2 orders so far and delivery was good. I have recently contacted customer support as unfortunately I have an issue with one of the switches and they couldn't have been quicker to respond. Lauren had arranged a replacement very quickly. Fast delivery and good prices are great but after sales support is amazing too.
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Posted 8 years ago
Good afternoon Peter - Thanks so much for your wonderful comments. We are pleased to hear Lauren arranged your replacement quickly, we will ensure to pass on your comments to Lauren. Look forward to hearing from you again soon. Charlotte, Smartshop
Posted 8 years ago
The various devices I ordered were easy to install once I mastered the task of linking them to both a remote and a smartphone. The videos covering aspects of installation were more useful than the instruction sheets included with each device, in particular for the handheld remote. However the Help Desk staff were very helpful and usefull. I will certainly recommend Lightwave to any friends looking to install smart technology into their homes.
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Posted 8 years ago
Delivered my stuff really quickly and got it for a great price. I will definitely be using you guys and girls again! Thanks ????????
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Posted 8 years ago
Good morning Adam - Thanks so much for your great feedback. We will pass your comments on to the team! We are lucky to have such great customers! Look forward to hearing from you again. Lauren, Smartshop
Posted 8 years ago
Excellent and speedy service.
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Posted 8 years ago
Hi Robert - Thanks for you positive feedback. We are pleased to hear that your order arrived quickly and the team have provided great support. Look forward to hearing from you again soon. Lauren, Smartshop
Posted 8 years ago
Fabulous products and outstanding customer care. I am seeing a real improvement in my household running cost, improved appearances and most recently a much improved look with the help of the led lights and fittings.
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Posted 8 years ago
HI Lee - Thanks so much for your great feedback! It's great to hear the units are saving you time and money. The led lights are a great combination with the Lightwave range. Look forward to hearing from you again soon. Lauren, Smartshop Team
Posted 8 years ago
Placed my first order with these guys after being recommended to them by a friend. Excellent service, fast delivery and great communications. Currently looking at what I need to purchase next.
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Posted 8 years ago
Good morning Steve - Thanks so much for your terrific feedback. It is great to hear that you are pleased with the service and communication provided. We look forward to hearing from you again soon. Kim, Smartshop
Posted 8 years ago
Excellent product saving me money on my electric bill
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Posted 8 years ago
HI David - Thanks for your great comments on the LightwaveRF products. Pleased to hear they are saving you money. Look forward to hearing from you again. Charlotte, Smartshop Team
Posted 8 years ago
I find the smart shop trade area useful , it's dose give a genuine trade discount , allowing installers to make a small profit supplying products , the only negative is that you do run out of the most popular products, hopefully you have now sorted that out. Looking forward to the new lines.
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Posted 8 years ago
Good morning Rob - Thank you for your great feedback. I will pass your comments on to to the team. We have a great range of both LightwaveRF and Megaman stock currently, we hope to keep these levels consistent for customers moving forward. Look forward to hearing from you. Lauren, Smartshop Team
Posted 8 years ago
The megaman led bulbs and lightwave RF 3000w relay with brass wireless switches are fantastic and saving us alot of money in our york art gallery.
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Posted 8 years ago
Good morning Alex - Thanks for your great comments on the products. We are pleased to hear they are working well for you and saving you energy. Look forward to hearing from you in the near future. Lauren, Smartshop Team
Posted 8 years ago
Excellent easy to use website - keen pricing on Megaman and LightWaveRF LED lights and equipment - very good e.mail follow up of order with delivery information. Good arrived in a few days well packaged. Have purchased previously and have been very satisfied on each occasion.
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Posted 8 years ago
Good morning Grant - Thanks so much for your lovely comments. We will ensure we pass these forward to the team. It's wonderful to hear that your experience when purchasing from us and the communication from the team has been positive. We look forward to hearing from you again soon! Have a great day. Lauren, Smartshop Team
Posted 8 years ago
Excellent service.
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Posted 8 years ago
Good afternoon Chris - Thanks for your comments. We are pleased that you received your items promptly and you are happy with the communication from the team. We look forward to hearing from you again soon. Lauren, Smartshop Team
Posted 8 years ago
The Smartshop is rated 3.3 based on 97 reviews