“I am so pleased with how you handled my order, the iPhone on special that people had been complaining about saying they have been waiting for months for it to be delivered to them, you promised delivery within time even though you had problems getting ahold of your delivery people, thank Jesus it ended up being delivered.”
“I have a problem,I lost my contract phone on 19th April and then I go to the Nyanga Junction Telkom where I bought my phone to claim my insurance the girl was there she says she's not her fault to lost my phone she didn't help me her name Asanda”
“As an older person, I was assisted at Telkom Tygervalley by a young lady who was always patient, helpful and friendly. Gave us good advice and tended to all our problems promptly. Thank you for your service Ju-Mari.”
“Hey im Dylino Majavie i just would like to say a great thank you for assisting me Tiffany swalls at maynard mall branch ,stay as positive and sweet as you are im greatful for your efforts telkom needs more people like you ,marketing skills amazing keep it up Tiffany”
“Needed to go to Telkom Whale Coast Mall, Hermanus to update my details and renew my contract. Got the best service ever from Danusha Frans. What a great asset Telkom has in this young lady. Very pleasant, friendly and efficient. She gets a 10 out of 10 from me.”
“I went to Telkom Blue Route Tokai on the 17th January 2023. My phone was totally out of wack and I was so frustrated. A young gentleman by the name of Taureeq Abrahams assistant me. He was amazing. So efficient and so professional. Sorted my issue so quickly. Thank you Taureeq. Much appreciated.”
“Out Of ALL the Telkom branches I went to, Telkom Howard Centre is the most helpful, friendly and transparent.
Thank you Shameez, Aashiq, Aimee and Jeff for your excellent customer service👌
The rest of the branches need to be trained by you.”
“I would like to thank Sihle Khumalo ( case manager) who assisted me with ascallating a query about a faulty device that had been to repairs 3 times without getting fixed. I had been struggling with the matter since July 2022 and the store didn't know how to resolve my query. I did a survey and Sihle Khumalo called me to find out why I was not satisfied with the service. He ascallated my query and he made sure that I get assistance. At store level I would like to thank Josiah Mudau from Clearwater for assisting me every time I needed to go to store level for further assistance. They both gave an excellent customer experience. I had really lost trust in the telkom brand but they both helped me restore the trust again. May they continue to give excellent customer service and making sure that customers are satisfied.”
“I did apply for a LTE Router with George at Telkom i had the best service ever so i have waited 2weeks and still don't receive my Router so i start to sending emails out and a gentleman with the name Sam got back to me....
And at the end i got a new Router and its working 100% and i have very good signal...
Sam and George thanks for all your help with everything i will recommend you to anyone keep up the great work ☺⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦⛦”
“Had a problem with my internet service and called 10210, went to through to faults and spoke to a gentleman named Michael Van Niekerk. I have to say the service I received from him was excellent 10/10”
