“The package was never delivered, although tracking showed it was. No notifications and no response from the company. I would not use it again and do NOT recommend it.”
“I’m deeply disappointed with my experience with Temu. My account has been flagged with vague alleged "detected anomalies," and despite numerous attempts to get clarity, Temu has failed to provide specific details or resolution steps. This lack of transparency and clear communication violates consumer protection laws, including the Fair Credit Reporting Act (FCRA).
The inability to address these issues effectively has not only disrupted my ability to make purchases but also raised serious concerns about Temu’s commitment to customer rights. I am considering filing a complaint with the Better Business Bureau (BBB) and exploring available legal remedies.
Given my experience, I urge others to reconsider using Temu. The lack of transparency and failure to resolve account issues promptly reflect poorly on their customer service.
Consider shopping elsewhere where your rights and concerns are taken seriously!”
“MY PACKAGE DIDNT ARIVE AND THEY REFUNDED WITHOUT MY CONSENT AND I GOT MONEY BACK ON TEMU NOT ON CARD TEHY AAKIN ME USE TEMU AGAIN NEVER ORDER NEVER SHEIN AND ALEIXPRESS BETTER DIE TEMU DIEEEEE”
“Oh my where do I start. I decided to give Temu a chance . Sorry that I did . I can go on for days but it’s late here and I want this to be known . I ordered clothes , big , stains , threads out . I ordered religious plates for my shelf in my kitchen dented . I ordered outdoor solar owls four to be exact. Only two worked . I contacted customer service he kept going and going asking for videos etc . The solar owls say they are twelve inches sure if you count the long plastic pole that holds the owl and sticks in the ground. I ordered a small garden fence that stated 25 pieces . I contacted Temu in advance , because I knew this wasn’t going to turn out as advertised . I was told by a “ specialist of Temu “ he/ she quarantined my quantity . I received ten pieces . I was livid. They basked me did I want to cancel and reorder . Hell no , this way if I did id be covering up the 25 piece and “ not “ ten . Well I received the ten “ not “ the 25 pieces , as advertised . I explained this is considered “ false advertising “. I received a full refund .I ordered a wig , ready for this . The wig stated 109% human hair “ unprocessed Brazilian “ with tax like $44 and change . I thought not a bad deal . Oh was I wrong “ NEVER EVER AGAIN “. The wig was supposed to be 14 inches here are photos of what I received right out of the package . After contacting Temu when I arrived home . The representative stated I would have to wait 24 hours . I lost it ( long story shorter ). They claim I was transferred to a Temu specialist who offered me $13.31 “ again I literally lost it “. Temu sent me a wig that was supposed to be 14 inches it was to my hairline in the back ( didn’t cover my neck ) chopped all over . The “ specialist “ claimed give them 24 hours . I don’t think so they sent me a chopped up wig and as I stated it didn’t take 24 hours for them to take my money . I told them “ obviously “ their warehouse aren’t checking returns . Then he/ she “ bots “ told me I needed to wait 5 -14 business days . I don’t think so , I told them I will “ NEVER “ do business with this company ever again. And if I didn’t get my money asap I would be contacting bbb and consumers. They lie , they cheat and they steal . I see review's , and am SMH laughing . I will stick with a more reputable company.
Here are the pictures of the 14” human wig I would say this place is a joke . But that’s putting in nicely . Something is definitely “ iffy “ about this company . “ IF “ I need to contact a company every single time I order and get “ bots “ repeatedly saying the same thing over and over again . I don’t need to shop here . Take a look at this wig . And if I were you all . I’d shop where you can trust .
I wasn’t able to upload the photos “ of the chopped wig ( go figure )”
“They attract people with free gifts and even if yiu invite the whole planet you will not get it and you the games that you play in the app for free gifts you can reach 99% easily but the last 1% percent to get the gift even if you stay for a year you will never get it. I watered for 780 times but in the first 100 or 200 watering you reach 99% of getting the gift then the last 1% will take for ever even if you buy items or invite new users it will keep going to 0.05 and less but will never reach”
“Worst on line to deal with . 2 delivery I did not order I order on line due to disability.conpany rep indicative that I bring to post office or other. If I could leave my home u would not order in line”
“Their support persons are polite. They respect you. But no specific answer is given. They claim the "merchant" will contact us, but never happens. I spent some 400 dollars on an electric bike, but the next time you click it, the battery apparently is not included. Alright. Now at least connect me to the merchant so that I can order the correct battery. It's like a pipe dream after that.”
“Not happy with the products. Very cheap quality.I have complained about this,but no response. Wasted my money and time. "Shop a bit and got ripped off"”
“I entered the information on two of my perfectly good credit cards and Temu would not accept them. My credit card company said there’s no reason the cards should not be accepted. Sorry Temu I won’t be shopping with you.”
