Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Safari was a Christmas present for our 12 year old son. I was his favorite gift! Him and his friends love to hang out together, the best part for us is they are outside and away from video games. Mom and dad might just take it over sometimes too.”

Helpful Report

Posted 3 years ago

Thank you for the support and we are glad to help get children in the great outdoors :)

Posted 3 years ago

“I love my Tentsile for it’s light weight, durability, and keeping my comfortable off the floor. I’m excited to buy an even bigger one!”

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Posted 3 years ago

We are so happy you love your Tentsile! Thank you for the review

Posted 3 years ago

“Hello- When I received my order I was immediately impressed with the quality of the material and construction. After attaching my double tree hammock I was surprised by the ease it took for one person. Thank you for being a company that takes pride in its product! - Happy Customer, Emily”

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Posted 3 years ago

Thank you for your excellent review, We are always looking for improvements to provide the very best quality and experience with our products.

Posted 3 years ago

“straight forward setup, great quality.”

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Posted 3 years ago

Thanks for the support!

Posted 3 years ago

“Enjoy hanging in the hammock in our leafy bush backyard. Only problem we found was finding the right trees in the right triangle orientation to get it nice and tight on all sides.”

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Posted 3 years ago

Thank you for the review, For some set-up tips contact our customer support team :)

Posted 3 years ago

“Website was easy to navigate and use. When I had a question, the chat rep was instantly available, had the answer to my question and was able to address the change to my order that I was trying to do. Tent is well designed, constructed to last and lots of fun for people of all ages. Son likes to read books for nap time in the back yard and the first backpacking trip I had quite a few people wanting a tour and interested in adding one to their gear rooms. Great customer service after the sale and an interactive Facebook group for owners of you have a question and the company is present on there as well with answers to your questions. Highly recommend and I'm sure I'll be adding another one at some point.”

Helpful Report

Posted 3 years ago

Thanks for the review Brandon and glad we could help.

Posted 3 years ago

“Una lástima el servicio que prestan, si bien salió una alerta de fraude porque me tocó intentar con varias tarjetas, sus funcionarios (siento que a propósito) me trataron como delincuente, haciendo mi vida más difícil para recibir mi carpa. Duero más de 2 semanas una simple validación ñ, ya regrese a Colombia y aún no tengo mi carpa. Muy muy muy mal servicio.”

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Posted 3 years ago

“Knowing I was interested in buying a tree tent a friend recommended I check out Tentsile. I was immediately impressed by what I saw on the company's website and the independent reviews I found online. I ended up purchasing a Safari Stingray. So far I'm impressed -- with the company's information, the ease of purchase, swift delivery in the US, and the quality of the product -- and am looking forward to many nights hanging out under the stars.”

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Posted 3 years ago

Thank you for the review ad your friend for recommending us we appreciate it :)

Posted 3 years ago

“I had some doubts about buying a suspended tents forany reasons, however, after contacting the tensile team, I was not only given answers to my every question, but they helped me choose the best tent for my needs! Even better they offered tips and advice and followed up after my purchase. I am 100% impressed by their product and customer service. Thanks guys!”

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Posted 3 years ago

Thank you for the review and glad the team were able to help.

Posted 3 years ago

“Pas très facile à installer, il faut trouver des arbres adaptés et pour 2 personnes ça fait un creux au milieu”

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Posted 3 years ago

Thank you for your feedback however from your comments I know that you have not been set up correctly and need some support with this. I will send over some videos and tips for set up.

Posted 3 years ago

“Really nice products. Excellent support and follow through whenever I’ve had an issue w an order of product ( rare). Expensive compared to some other types of camping gear, but worth it IMHO. Be prepared to practice a bit w the equipment before use.”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“Excellent! We are so excited to use this for our first family adventure!”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“Beautifully made 6 person hammock. I have owned a lot of hammocks and this is by far my favorite. Can’t wait to get tears of use out of it!”

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Posted 3 years ago

Thank you for your support and review we appreciates it :)

Posted 3 years ago

“Very nice tents, many incredibly nice camp sites you can not use with regular tents. I have Stingray and Una who are great for a trip with family and alone.”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“No matter where I go, I can always find a place to hang my tensile. It is always a highlight to stay in it.”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“I bought a tree tent, Connect 3. Why 5 of 5? 1. High quality 2. Fast delivery 3. Innovative 4. Easy to set up 5. Best value for the money”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :) Your feedback means a lot to us.

Posted 3 years ago

“Three years ago we rented a Connect with my wife for one night. It was such a great experience that we bought our own Connect. Now we have used it 3 summers and several nights on our canoe trips on Finnish lakes. We appreciate the possibility of camping in almost any wonderful place on the shores of thousands of Finnish lakes. With the Tentsile we need just a suitable place near water, no need to find some even and smooth ground for the usual tent.”

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Posted 3 years ago

Gad our products have had such a great impact. Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“Easy to put up and so comfortable. We love taking it on our hikes.”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“Very excited about my tentsile tent! Getting it set up takes some practice. Take it to a park to practice a couple times. The tent and bag washes dirt off very easily, but I would recommend a footprint underneath the tentsile for setup, and to have shoes/bags underneath the tent when you’re inside. I purchased a pre-used model and was ready for cosmetic wear and tear, but was bummed to find out on first setup that the netting that I see through to the treetops / sky has several snags, lessening the view a little bit. Overall very excited for adventures with my new tent. It’ll help extend my season and open up new places for me to camp with my kayak.”

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Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

“Ordered the Tentsile for my dad and he's already in love with it. Perfect setup for the rural property he bought a few years ago!”

Helpful Report

Posted 3 years ago

Thank you for your support and review our family business appreciates it :)

Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews