Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support team a Tentsile is awesome: extremely helpful, quick responses, friendly and understanding my problems/questions. Never experienced a better service and quality!”

Helpful Report

Posted 7 months ago

“Great so far. Currently working with customer service about a change to upgrade my order. Been sharing my journey with coworkers. Will follow up asap with any new info.”

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Posted 8 months ago

“Innovative products, outstanding quality and terrific service! My family absolutely loves our Safari Stingray tent, and we just ordered the stack bundle to expand. Provides plenty of space and comfort for our boat-in remote camping along the Allegheny River and reservoir in northwestern Pennsylvania. Prompt and accurate response from customer service with any questions!”

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Posted 9 months ago

“A month ago, I got my Connect 2 Person Lite. I'm thrilled with it. The quality, comfort, and simplicity are superb... the best investment of my life. An excellent choice. Now, my only problem is that I want to go into nature every day 😂. I highly recommend this product, it's fantastic 😍❤️”

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Posted 9 months ago

“I have ordered many things online as we all have. Had my share of issues and company dealings. But I have never seen such great customer service. I had a small issue with my order and Tentsile was the fastest and kindest company I've ever dealt with. They instantly fixed it and wrote very kind and helpful responses. Thank you very much. Greg M.”

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Posted 9 months ago

“let say it first , I am not use to buy equipment that cost more than a few hundred dollars. So i was a bit anxious and i discuss with support a few times, they were always very polite and they reply quickly. 5 star here for you, well deserve.”

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Posted 1 year ago

“Good coustumer service with fast reply”

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Posted 1 year ago

“Great service, I really appreciate the quick response to a question I had. I really appreciate taking care of getting my 3 person hammock replaced and in the process of getting shipped. As I haven’t actually received my hammock yet I’m really excited to try it out”

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Posted 1 year ago

“After months of research we decided to purchase our products through Tentsile. We anxiously anticipated the items and they arrived when promised with perfect packaging. The company was extremely helpful and understanding when I needed to return the unopened items and request a refund due to extenuating circumstances. I would highly recommend Tentsile for their superior customer service and no questions asked refund policy.”

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Posted 1 year ago

“Great products for all year round and excellent customer service, had a few hiccups with stock however this was compensated quickly and efficiently. Many thanks to the support team! Jordon”

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Posted 1 year ago

“I have the original stingray and I love it so I upgraded to the safari and the insulated cabin can't wait to try it out I'm sure it'll be great. Tent arrived quick and customer service was excellent their was a little human error on my part with my order and they took care of me. Tensile is great. Great product great service.”

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Posted 1 year ago

“I absolutely love my Una! I have been a hammock camper for many years, but I was getting tired of the banana shape I would wake up in. When I discovered Tentsile and their lay-flat design, I knew I had to have it. It is everything I hoped an more! 10/10”

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Posted 1 year ago

“It has been the best experience camping in the mountains with this hammock.”

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Posted 1 year ago

“I bought some woods and looked at tree tents ,Tentsile fit the bill.Bought 1 Stingray on sale then later 2 pre owned Safari Stingrays .Getting ready to make good memories in the trees .Orders were filled and shipped with no problems.”

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Posted 1 year ago

“nothing like it”

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Posted 1 year ago

“Tente de bonne qualité”

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Posted 1 year ago

“Super god service og vildt fede produkter!! Levering tik ganske fint og temmelig hurtig!”

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Posted 1 year ago

“My Trillium XL has quite literally elevated our park game. My friends and I are taking "hanging in the park" to all new heights. No more sitting in the wet lumpy grass, searching for a comfortable way to enjoy the park views. Now, we lounge comfortably beneath the tree canopy, safe from the hot Colorado sun, surveying the land like kings and queens of the sky. Peasant passersby look up at us in awe and wonder, green with envy. "What?! How?! Where can I get one?!" they ask... "Tentsile!" we proclaim, "...but these trees belong to us!"”

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Posted 1 year ago

Thank you for your support and spreading the word about our amazing products its appreciated.

Posted 1 year ago

“I love my Safari XL, I get to literally hang out with my friends and the dogs up in the trees. The hammock is super durable and comfy and it’s easier to put up and take down than one would think. Extremely happy with my purchase.”

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Posted 1 year ago

Thanks for the review and keep having fun :)

Posted 1 year ago

“Took my Tentsile UNO into the Sawtooth Mountains in Idaho for 4 days. We had sunshine, rain & snow, but I had the best sleep ever on a backpacking trip. To save weight, I replaced the webhook and rachet with a carabiner pulley system which worked great. This was my 3rd hammock-based sleep system and by far the best to date.”

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Posted 1 year ago

Hi Johannes, Thank you for your support and letting tensile be part of your adventure. You should send us some photos :)

Posted 1 year ago

Tentsile is rated 4.6 based on 726 reviews