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Tentsile Reviews

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

Company Reviews

Product Reviews

4.6

Based on 726 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Tentsile 1 star review on 4th July 2023

Tentsile 5 star review on 20th September 2022

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hey tentsile! Got a great deal on a pre loved ("used") stingray 3.0 Shipping confirmation was a bit slow but a chat with the support cleared things up very fast. Shipping itself was pretty quick. Tent arrived almost like new | 1-2 stitches (repairs) in the insect mesh wich are almost not noticeable if you are not looking for them but other than that perfect condition! After watching the setup video on YouTube its pretty easy to put it up between trees. It is very comfortable and you have more than enough space to lay with 3 people while big gear can be stored in the nets below and smaller things on the inside in the mesh pocketon each corner. About the material quality: it is very robust so you feel very safe being suspended from the ground and easy to clean after an adventure in the trees. Big plus is that the tent bag is big and spacious so you are able to put everything back easily. Can't wait to experience the upcoming adventures with the stingray! Tip: not always are the trees in a perfect setup configuration - I was still able to put the stingray up by varying the strap length or go from a different angle of the tree. Little question for you @tentsile: in the version 3.0 the protective mesh strip got added to the front door. But why not to the 2 new side doors? (People will be going in and out of the too)”

Posted 1 year ago

“All I can say is wow what a amazing tent I live in western mass and went camping few days ago temperatures was low 40’s put tent in storm mode and was fine with just a sleeping bag. When ordering the tent the lady Liz was wonderful to deal with very professional and knowledgeable thank you so much. Sincerely. James martin”

Posted 1 year ago

Hi James, Thank you for your feedback and Liz who is at our 3rd party warehouse is amazing. I will send her your feedback. As the weather gets colder you should check out our insulated inner quilt :) https://www.tentsile.com/products/3-person-inner-quilt Keep having fun!

Posted 1 year ago

“Amazing tents, great customer service!”

Posted 1 year ago

HI Greg, Thanks for the feedback, Great to know you ultimately are impressed with the product. And even better to know that our customer support was excellent! We pride ourselves on our customer support and our ability to help out quickly to support the customer.

Posted 1 year ago

“I absolutely love the tentsile products. I would recommend them for anyone wanting to spend some more time in the outdoors in comfort. Customer service is brilliant, instant replies and super friendly. I will be using their products for life”

Posted 1 year ago

Thanks for the feedback, Great to know you ultimately are impressed with the product. And even better to know that our customer support was excellent! We pride ourselves on our customer support and our ability to help out quickly to support the customer.

Posted 1 year ago

“I love brands that not only make stellar products, but also have strive to make a difference in the world. Tentsile does both! Their tents, especially their famous tree tents, are some of the best on the market! On top of that they also plant 20 trees for each product sold, and as an avid outdoorsman, I admire this initiative! Can’t recommend this brand enough!”

Posted 1 year ago

Thanks for the feedback, Great to know you ultimately are impressed with the product, and appreciate our efforts to help the enviroment which we could not do without our customers. Enjoy the trees and having fun in our products :)

Posted 1 year ago

“Fantastic quality and easy to hang.i had a small learning curve with misaligned trees...other than that..Awesome!”

Posted 1 year ago

Thank you for your feedback & support. If you need any help with set up or some tips contact our Customer Support team who will happily help out.

Posted 1 year ago

“Best tent ever”

Posted 1 year ago

Thank you for your feedback we are so happy you love your tent as much as we do :)

Posted 1 year ago

“I have nothing but praise from the ordering, the customer support team and especially the product!!! I have told everyone how amazing it is to have the whole family relaxing in the middle of the forrest together.”

Posted 1 year ago

Hi Dave, Thanks for the feedback, Great to know you ultimately are impressed with the product. And even better to know that our customer support was excellent! We pride ourselves on our customer support and our ability to help out quickly to support the customer. Keep playing, camping and exploring and making memories.

Posted 1 year ago

“I love my Tentsile. Coolest tent I’ve ever owned. Stoked to have the ground conversion kit to use it where there aren’t enough trees in the right position to set up, without risking damage to the base of the tent. The site is easy to navigate and placing an order was a breeze. My order arrived really swiftly too, within a week or so post ordering.”

Posted 1 year ago

Great to know you ultimately are impressed with the product. And even better to know that our customer support was excellent! We pride ourselves on our customer support and our ability to help out quickly to support the customer. Keep playing, camping and exploring

Posted 1 year ago

“I first bought a Tentsile tent a few years ago(the Flite to be exact). I LOVED IT! So I finally decided to upgrade & go bigger! I absolutely LOVE my Stingray stack! A couple friends & I had a GREAT night of sleep right next to a lake! For anyone that has back issues or anything like that! I highly recommend getting yourself a Tentsile tent. I love camping & now I can go without having to sleep on the cold hard ground!”

Posted 1 year ago

Thank you for your support, Great to know you ultimately are impressed with the product. And even better to know that our customer support was excellent! We pride ourselves on our customer support and our ability to help out quickly to support the customer to want to come back to us for upgrades. The stacks are so much fun. Enjoy :)

Posted 1 year ago

“Well what can I say, I have personally bought 4 tentsile hammocks. So obviously I like them. The reason for the 4 star is they've undoubtedly gotten more expensive from the first time I purchased and the ship times have always been exorbitant. The reason I've purchased so many is I enjoy them as a backyard hangout and thus leave them up until the break. Amended to a 5 star review! I just ordered my 5th order from them and it came in really fast, like Amazon fast. So I appreciate them expanding there logistics reach! Kudos to them”

Posted 1 year ago

“I have only positive things to say about Tentsile. There was some serious issues with delivery by Fedex but Tentsile was very helpful. 11/10 to customer support.”

Posted 1 year ago

Hello Henrik, Thank you for your support and I am so happy to hear the feedback about our support team, We pride ourselves on our customer support and our ability to help out quickly to support the customer.

Posted 1 year ago

“This is a great product. Made of high grade material not cheaply made and you can tell when you first assemble the tent that it’s durable, made to last and built to handle the stresses of high tension. Assembly is easy and we are thoroughly impressed with our purchase.”

Posted 1 year ago

Thank you for your support :)

Posted 1 year ago

“My family loves our Safari Sting Ray. We use it like a tree fort at our cottage and couldn't be happier with it.”

Posted 1 year ago

Thanks for your support!

Posted 1 year ago

“Great product and very fun for everyone!”

Posted 1 year ago

Thanks for your review. It's great to hear you're really enjoying it.

Posted 1 year ago

“Very high quality, fast shipping and good instructions - all what you'd expect for the price. No complaints at all”

Posted 1 year ago

Thanks for your review and glad to hear you had a great shopping experience with us.

Posted 1 year ago

“Tentsile tents are an experience unto themselves. From first receiving the package, to following youtube videos to kearn the relatively easy set up process to finding your first treed campsites, owning one of these tents is an exciting perspective change. I personally think it is entirely worth spending the extra money on the heavy duty versions like the Safari Connect and then leaving them up near your house. You will get significantly more use out of your tent this way and really learn how to enjoy them for your further flung adventures”

Posted 1 year ago

Amazing! Thanks for such an amazing review and so pleased to hear you love the product!

Posted 1 year ago

“I have a Tentsile Stingray 3-person tree tent with the ground conversion kit (just in case) and an Ocean 1-person hammock. I love them so must that I set them up in my backyard for fun. We have had a wonderful time with them and they work just as advertised if not better. We live in Utah and had concerns about finding spots to use them, bought the ground conversion kit and have not had to use it once. It is surprisingly easy to find wonderful spots even in a desert state with a small amount of effort. We want to get so much more and love to answer everyone's questions when we set them up. The dream is to one day have their ultimate stack and live like tree people on every trip with friends and family.”

Posted 1 year ago

Sounds fantastic! So pleased to hear our products are exceeding expectation.

Posted 1 year ago

“The ordering process was quick and easy and I love, love, love my new hammock. My husband ordered it for my birthday and I've spent quite a bit of time in it over the past month. It was easy to set up and serms very durable. I'm so happy with the fact that it is made from plastic recovered from the ocean, too. Great example of an environmentally responsible company!”

Posted 1 year ago

Wow, thanks for the glowing review. We love that you love your hammock!

Posted 1 year ago

“Best tent ever. Ok, it only works where there are trees and the bag is a bit heavy. But where you can use it, it beats a tent anytime. It combines the good parts of a hammock and a tent. I have an older version of Connect without the added storage nets in the current version. Those I miss, but otherwise I'm happy customer.”

Posted 1 year ago

Thanks so much for taking the time to leave us a review, we really appreciate it.

Posted 1 year ago

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Tentsile is rated 4.6 based on 726 reviews