Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Surprisingly easy to set up once you know what you're doing, tons of helpful videos from the creators, and its really awesome being able to hang out with 5 other people on a single hammock! Feels really high quality so far!”

Helpful Report

Posted 1 year ago

Thanks, Kelsey. Yes, there is no other way to hang out with 5 other people! Perfect for a day together! And once you've done it once or twice, it's a simple 5-10 minute set-up! Have a great summer! 👍

Posted 1 year ago

“Our Tentsile hammock is a perfect way to relax and enjoy the outdoors. Setup is a breeze and it is fun to be up in the trees; weekend summer nap, yes please!”

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Posted 1 year ago

Thanks for the posting, Neil. A joy to hear! Loving the weekend nap vibes! Have a wonderful summer. Play. Camp and Nap! 👍

Posted 1 year ago

“I absolutely love my tent! I bring it everywhere I can, even if it’s just to hang around in a park for an hour or two. Finding three trees at all the right distances can be a little difficult sometimes, but overall the tent as a whole offers a whole new experience to camping.”

Helpful Report

Posted 1 year ago

Thank you, Blaine. Wonderful to hear that you take your tree tent with you everywhere. And it can be a real conversation piece! Do send in any photos of fun or interesting setups. Have a wonderful and summer, and keep camping and exploring. 👍

Posted 1 year ago

“Amazing experiences”

Helpful Report

Posted 1 year ago

Thank you, Neffeti! Have a great summer!

Posted 1 year ago

“The Safari Stingray is awesome! Not only is the tent an eye-catcher, but it is also much fun. The initial setup and later packing may take a bit longer, but youtube has it covered. Delivery to Estonia from Germany took 10 days, which is not an issue as camping needs some planning, however, it would be nice if there were an expedited delivery option. Things to note: The rope ladder was not included - just gotta pay attention when you purchase the tent, that you will add all the needed accessories. Also to point out to check the weight of the tent - the bigger tents are not meant for hiking - rather drive to camp as they may weight up to 14Kg. Plenty of room inside, nice raincover. Never forget to take a sleeping mat and a suitable sleeping bag with you as the floor will be colder than expected. Overall I'm very happy with the tent and would recommend it!”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Rainer. We do find our tents are eye-catching and real conversational pieces. Indeed, you are right - the first few times can take a while to get (up to 40 mins on the first try), and then after some practice, it becomes pretty quick (5-10 mins). We do recommend a mat for underneath. You can buy our top-quality Tentsile-designed, Klymit-made Skypads here. https://www.tentsile.com/collections/accessories/products/skypad-mattress Have a great summer!

Posted 1 year ago

“the stingray is the most awesome thing iv ever had hadn't had a chance to use it outdoors yet but got it hanging in my living room!”

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Posted 1 year ago

“This is probably the coolest thing I’ve ever bought! It works perfect, is comfortable, and a great conversation starter! 10/10 would recommend!”

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Posted 1 year ago

Thanks, Parker! So great to hear. Sounds like you're well part of our tribe! Have a fabulous summer! 👍

Posted 1 year ago

“I have a Stingray Safari and it has been a dream. After getting used to the setup I upgraded it with web locks on all but one of the straps for the hammock and tent components. This made it a little easier to put together and a little lighter. It may be a bit cumbersome for a hiking trip but for multi day camping it is wonderful. It's huge and the center entry is fun evertime. There is a little bit of a learning curve when setting it up, but once you understand what to look for it becomes a one person job. In addition to very fun tent, resulting in almost luxurious camping experiences, the Tentsile customer service deserve a shout-out. I had small rip in the netting right by a zipper seam. I reached out to see if there are any repairs or recommendations for fixing it and they quickly responded with a replacement. I know the tents are expensive, but our expectations for being out in nature are that we have experiences; and with the Tentsile Stingray those have exhilarating over and over. Thank you for a very fun tent.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Nicolaas. Great news that our support team managed to help with that rip quickly. Sounds like you've really found the Tentsile vibe with the experience of fun and using that centre hatch! Send in any photos you take of interesting places you find yourself in nature. And have a wonderful summer, playing, camping and exploring!

Posted 1 year ago

“I was gifted a connect three years ago it has made my camping experience possible. I was so happy with my connect that I bought an Una.”

Helpful Report

Posted 1 year ago

Thanks, Karen. Fabulous news - that you liked the Connect so much you came back for the Una. Keep checking out our range as it grows. Maybe one day you'll get the stack - a full fun for the family! Have a great summer!

Posted 1 year ago

“I got the tentsile flite 2 person tree tent and it was the most comfortable night's sleep I've had. It did get a bit cold on the underside (to be expected when hammock camping) so would recommend using with a pad or an under quilt. Would definitely recommend this product.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Brian. Yes, the Flite certainly offers a comfy night's sleep. A pad to sleep on will help. We recommend our SkyPad: - see link: https://www.tentsile.com/collections/comfort/products/skypad-mattress Have a great summer!

Posted 1 year ago

“I have put the Una up as a trial, but I have not actually slept in it yet. It assembled quickly and easily as promised. The components look strong and my 220lbs did not seem to stress it. I look forward to the real trial in two weeks.”

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Posted 1 year ago

Good idea to test it out first, John. The Una is a fabulous single-person tree tent. We'd be interested in your feedback once you use it! Have a fabulous summer playing, camping and exploring!

Posted 1 year ago

“Amazing product”

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Posted 1 year ago

Thanks, Max. Have a lovely summer!

Posted 1 year ago

“We got the Stingray and love it! Set up was easy. It's very comfortable for my husband, my 2 dogs and myself. We have 5 acres of wooded mountain ridge for set up and can't wait for the many amazing nights we'll have camping in it.”

Helpful Report

Posted 1 year ago

Thanks, Julie. Very jealous to hear about your 5 acres of wooded mountain - that's the stuff dreams are made of. Good luck exploring the many areas of your 'garden'(?). And do send in photos of your various set-ups! Have a great summer! 👍

Posted 1 year ago

“Just set up our tent for the first time and it was really easy! We loved having the instruction manual with step-by-step photos. The tent is just as expected and super sturdy. We set it up beside our creek and cannot believe how comfortable and peaceful it is sleeping in the trees! The online shop was easy to use and compare product features.”

Helpful Report

Posted 1 year ago

Sounds wonderful, Lucy! Thanks for letting us know. Please do share any photos with us, and have a great summer! PLay. Camp. Explore!

Posted 1 year ago

“Best tent I ever slept in rained all night and I was dry so were my things under in the storage nets”

Helpful Report

Posted 1 year ago

Great stuff, Jonh! Many thanks for sharing your experience. Have a great summer - playing, camping and exploring!

Posted 1 year ago

“Our tent is awesome and such a cool experience! We added one and may add more to our resort shortly for all of those camping lovers!”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Angele. Very much appreciated. We think they're cool too👍! And yes, get some for your resort and share the experience. If want you any extra tips or advice, please contact us at Support@tentsile.com Have a great summer.

Posted 1 year ago

“I love your product and your customer service! Thank you for catching the fact that I ordered something that you didn't have in stock and refunding me rapidly!!”

Helpful Report

Posted 1 year ago

Thanks, Anne. We always try our best to be honest and fast. Glad you got that experience from Tentsile! Have a great summer. And I hope Support@tentsile.com gets you what you want when it arrives.

Posted 1 year ago

“We can’t stop buying Tentsile products. From the 3 person tent to the 3 and 6 person mesh hammocks and accessories, we have the coolest campsites/stacks at the festivals along with the best chill sheshes in the park. Quality is amazing.”

Helpful Report

Posted 1 year ago

Thanks for sharing, Andreas. This is such great news! And exactly what we like to hear - that you are building up stacks and enjoying the trees. Pleased do feel free to send in any photos. And have a great summer! Keep playing, camping and exploring!

Posted 1 year ago

“I purchased the 3 person, Stingray, Hammock Tent. Then I went camping alone in the woods., as an overnight experience. I'm 57 years old and I have never been camping. All my skills were learned on YouTube. It was comfortable, easy to assemble and totally cool to look at. Nearby campers were intrigued by the design and versatility. It was definitely a conversation starter. I set up on a slope with shrubs and roots below me. Everyone else had to pup their tents in the open fields. My campsite was private and secluded inside the woodline. I got a good night's sleep without a mattress or pad because the tension was flexible and flat ,suspended in the air. It rained overnight, but I had no issues camping on a slope. I rate my first camping experience as a success. Next week I'm taking my niece and nephew, since I'm an experienced outdoorsman now”

Helpful Report

Posted 1 year ago

Thanks, Donald. So great to hear. First time camping - and to use a Tentsile. Kudos to you!! Keep us updated and send in any photos you take. Loving the experienced outdoorsman vibe! Have a great summer with your niece and nephew - Play. Camp. And Explore! 👍

Posted 1 year ago

“This thing is amazing. My friends and I are all getting some so we can stackkk. Amazing quality, durable, extremely comfortable, and pretty quick set up. Also girls generally flock to the tentsile to hang. Mmmmmm tree stuff?”

Helpful Report

Posted 1 year ago

Thanks, Christian! Stack away and have fun - that's what it was designed for!! Have a great summer, playing, camping, exploring 👍... and hanging!

Posted 1 year ago

Tentsile is rated 4.6 based on 726 reviews