Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.47

3.5 Rating 586 Reviews

63 %

of reviewers recommend Tesco Bank

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3.5

Based on 586 reviews

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Tesco Bank 1 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“memes queens”

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Posted 9 years ago

“Bunch of gittens swear down”

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Posted 9 years ago

“Where should I start? They cannot operate a simple direct debit, have been trying to sort this out since April - 5 months. They told me I'd have to wait while they investigated it. Eventually got a reply telling me to contact my main bank HSBC saying that HSBC were at fault. I had to contact HSBC only to find as I expected, that HSBC were not at fault - Tescobank were at fault. They now tell me that I have to wait another 40 working days before they can complete their investigation - what do they need to investigate now? HSBC wrote to them in August and told them what they had done. They couldn't operate a "piggy bank" . Have written to Benny Higgins, their CEO who has passed the matter to their Executive Complaints Team who seem to be as incompetent as the rest of them!”

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Posted 9 years ago

“Extremely poor and stressful to deal with. The call handler repeatedly lied to me (I found this out through a FOI request to get hold of my file from Tesco. Perhaps this was a one-off and my claims handler is just a poor excuse for a human being, or perhaps they were being told what to do by Tesco - I will never know. However, reading other reviews it seems I am not the only one. Had to go through the Financial Ombudsman twice, and won twice, so Tesco were told to put things right, and even then they made it as difficult as possible in a stressful situation of suffering a flood. My flood happened over four years ago and still not sorted out! Tesco should be ashamed of themselves for how they have dealt with my family. Or at least the claims handler should. Unfortunately they probably go through their day to day lives treating people in such a disgusting way, but I do hope they never have to go through what they have put me through.”

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Posted 9 years ago

“Very Poor overall , wouldn't entertain again.”

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(Home Insurance) - Posted 10 years ago

“Extremely poor customer service bordering on the criminal to be honest. Blatant breach of moral contract based on obfuscated letter of written contract. People who care about their own wellbeing should avoid tescobank”

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Posted 10 years ago

“Following the loss of my wife the worst bank to deal with. Started good then hit you with charges. Will never use the again”

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Posted 10 years ago

“I've had a load with Tesco for a few years now always paid on time never had a problem until I had an accident at work and was of for a few months, Tesco agreed to help me for a while by lowering the payments, but then as soon as I went back to work they would not allow me to pay pack what I owed over a payment plan but insisted that I paid the £2000 back immediately or they were going to blacklist me even though I hadn't even had a pay check yet and was struggling because I've been out of work. Thanks for your support Tesco I will never use you again.”

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Posted 10 years ago

“Beware cheap car insurance. Fully comp courtesy car and break down cover can still leave you with no car and no help if you have an accident and your car is undriveable. Tesco claim the right to take 10 working days to decide if your car is repairable or right off. Whilst they decide you get no help and no information. 10 working days over Christmas can be a long time, especially if you are working those days.”

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Posted 10 years ago

“Terrible customer service an not helpful I've had a non fault accident an it's been more stress than the crash!! If possible do not go with them!!”

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Posted 11 years ago

“Horrendous behaviour.”

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(Car Insurance) - Posted 11 years ago

“I have had no dealings with you in the last 6 months.”

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(Car Insurance) - Posted 11 years ago

Tesco Bank is rated 3.5 based on 586 reviews