Tesco Direct Reviews

3.2 Rating 2,134 Reviews
55 %
of reviewers recommend Tesco Direct
3.2
Based on 2,134 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 63%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult

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Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
Tesco Direct 1 star review on 27th October 2022
Gordon Hawtin
Tesco Direct 5 star review on 29th September 2022
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
is a supermarket, where price and quality go hand in hand. has home delivery service and is important.
Helpful Report
Posted 5 years ago
I always find my shopping at Tesco a very nice experience. Love the variety and the easy to navigate isles.
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Posted 5 years ago
I was not happy with them but finally the situation got resolved i have severe learning disabilities and normally i am impresssed with tesco so that is why i have put that many stars but i got stressed today because of a misunderstanding so tesco say i can not shop with them i do get my words out wrong and because of my condition i sometimes sound angry i am very sorry
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Posted 5 years ago
Pleasant staff very helpful.
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Posted 5 years ago
Our Colchester Hythe store is usually very well-stocked, and I always go there for my fish. Plenty of blue-badge parking, and I have had only one disappointing purchase - and that wasn't the fish!
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Posted 5 years ago
Easy to pay
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Posted 5 years ago
Fair pricing and well presented store with friendly store staff ! Can always find what i want in there.
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Posted 5 years ago
Good product variety at a reasonable price. Great weekly discounts and always fresh products
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Posted 6 years ago
Great value BBQ
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Posted 6 years ago
Easy to navigate, easy to place order.
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Posted 6 years ago
Good service
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Posted 6 years ago
Tesco staff at Lincoln wragby road store are always so happy to help
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Posted 6 years ago
Being a father of three infant it's really difficult to go Tesco and do shopping By using online grocery shopping I get the goods in time at home. Thanks Tesco!
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Posted 6 years ago
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Posted 6 years ago
Good stuff
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Posted 6 years ago
Good stuff
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Posted 6 years ago
I shop on line, driver always on time with normally no more then 2 substitute items. All food is well wrapped and fresh. I've only had the odd occasion where the substitute items have had to be sent back as they were totality unsuitable and the driver has been quite happy to take them .I have tried other shops but have found Tesco to be the most suitable for my family needs
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Posted 6 years ago
Very good and reliable product the are providing.
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Posted 6 years ago
Good product at a very reasonable price. Terrific value for money
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Posted 6 years ago
Quick service
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Posted 6 years ago
Tesco Direct is rated 3.2 based on 2,134 reviews