Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do online shopping from tesco I never have any problems with them they are so brilliant and are the best people caring people who deliver my shopping to me they and the people in store who pick my shopping for me they deserve the five star rating and thank you.”

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Posted 2 weeks ago

“Very nice with my daughter and understanding everytime we go in”

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Posted 3 weeks ago

“I usually cook with chicken but gave Tempeh a try and was surprised how quick and easy it was”

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Posted 2 months ago

“My delivery on 2nd February was fine until the Driver said that due to a change in company policy he could not transfer the goods into my property. So the contents of the containers were placed on my hall floor. The pleasant Driver offered to assist with this and apologised for any inconvenience. The following day I checked with Tesco and was told that there had been a misunderstanding and assistance remains available. I hopes so as along with most people of my age, alternative shopping arrangements would have to be made. An apology would be appreciated.”

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Posted 4 months ago

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Posted 4 months ago

“Tesco Finest Beef Wellington We bought two of these for our Christmas lunch . Even at club card prices we paid the best part of £60 . We followed the instructions to the letter and the result was they were burnt on the outside and literally raw on the inside ( and we like our steak rare) . As they were the centre piece of our lunch it was ruined . Do not buy you will be very disappointed.”

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Posted 5 months ago

“Diana brilliant at Tesco Marble Arch one of the most helpful member of staff every time I go there she is always smiling and cheerful what a lovely lady she should be made manager of this store i give her 10 out of 10 for service and so helpful well Done Diana keep up the good work 4620”

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Posted 6 months ago

“A lovely lady called Tracey delivered my shopping today , a lovely smile and very helpful when I asked if she could put my shopping In the bag I was holding .I'm disabled so I struggle.I don't ever leave feedback but I felt I had to on this occasion. Not all your drivers are so helpful and greet me with a smile!”

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Posted 8 months ago

“I would like to say how cheerful and friendly your staff are at the Tesco petrol station in Southport Kew. I went there this morning Saturday 6th Sept to buy my papers as I do every Saturday. As soon as you get through the door you are met with a cheery smile and hello. You have a bit of cheery chatter while payment is taken and then because I use a walking stick she asked me if she could get the door for me. It's nice little experiences like that, that set you up for the day. Please pass my comments on to them they deserve to know they are appreciated.”

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Posted 8 months ago

“On the contrary I write to say what a wonderful free gift you gave using one of your food love stories. Today I made my 1st batch of Nanas magic soup this year. My card is looking worst for wear but to be fair it has had a lot of use so I say Thank you this soup is delicious easy to make and relatively cheap. Please continue giving us your food love stories. All the best Norah Cowpe”

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Posted 9 months ago

“I am very impressed with your tv advertising about your club card. Thank you for bringing Tesco up to date!”

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Posted 10 months ago

“Brilliant will use again easy to use and good price will use again”

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Posted 1 year ago

“Brilliant and easy to use and a good price”

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Posted 1 year ago

“Good quality good. Availability on all the products l buy in store. Members of staff are very helpful.”

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Posted 1 year ago

“Darren Grocott. Tesco is a lovely supermarket”

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Posted 1 year ago

“Great products and services”

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Posted 1 year ago

“I was achieving solid returns, often celebrating with a cookie from the office kitchen. Despite some challenging days, I felt confident enough to start making larger deposits, eager to enhance those returns. However, unexpectedly, everything vanished. I waited for months, trying various strategies such as halting communication with the platform, attempting a bank reversal if possible however, To effectively rec-over my funds, it was crucial to take action by contacting M E R S E Y H I P . C O M, They are the experts who assisted me in retrieving withheld payouts.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“really good my sister works at Tesco”

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Posted 1 year ago

“I am almost always happy when I do shop in Tesco. All staff are incredibly friendly and helpful:)”

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Posted 1 year ago

Tesco Direct is rated 3.2 based on 2,209 reviews