Tesco Direct Reviews

3.3 Rating 2,151 Reviews

55 %

of reviewers recommend Tesco Direct

3.3

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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How is accuracy and good condition of items delivered by Tesco Direct?

(3 weeks ago)

Greater than 86% of reviewers feedback is Tesco Direct delivered accurate and undamaged order.

(3 weeks ago)

82.76%

Industry Average