Tesco Direct Reviews

3.2 Rating 2,134 Reviews

55 %

of reviewers recommend Tesco Direct

3.2

Based on 2,134 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Tesco Direct deliver? How long does Tesco Direct take to deliver? Does Tesco Direct deliver on time? How is accuracy and good condition of items delivered by Tesco Direct?

Returns

Customer Service

How can I contact Tesco Direct? How quickly does Tesco Direct resolve customer queries?

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Does Tesco Direct deliver on time?

(3 weeks ago)

Greater than 63% of reviewers feedback is Tesco Direct normally delivers on time.

(3 weeks ago)

83.72%

Industry Average

“ Andy fry is the best home delivery driver very helpful polite outstanding service ”

- karen wilson