Tesco Direct Reviews

3.2 Rating 2,200 Reviews

55 %

of reviewers recommend Tesco Direct

3.2

Based on 2,200 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Tesco Direct deliver? How long does Tesco Direct take to deliver? Does Tesco Direct deliver on time? How is accuracy and good condition of items delivered by Tesco Direct?

Returns

Customer Service

How can I contact Tesco Direct? How quickly does Tesco Direct resolve customer queries?

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Does Tesco Direct deliver on time?

(1 month ago)

Greater than 65% of reviewers feedback is Tesco Direct normally delivers on time.

(1 month ago)

77.78%

Industry Average

“ Hi I went to your store today so this wasnt a home delivery but i really wanted to find the time to give a 5***** review. ”

- Zena Parkerbarrett