The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product with swift delivery. Very happy with my purchase ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 years ago

“I got the Rent A Bark collar for my dog's barking as my neighbour was complaining about it. With the anti barking collar, she only bark twice with each barking episode but I found the barking collar a big big for my Bichon. I exchanged it for the Petsafe Little Dog Deluxe Anti Barking collar. It has the same effect where she only bark a couple of times with the barking episodes and not the usual prolonged loud barking. Both collars worked as it lessens her barking but I went for the smaller one as it is smaller and lighter.”

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Posted 7 years ago

That is awesome news to hear, Joseph. We are glad that it is working well to your bichon. Cheers!

Posted 7 years ago

“Had tried so many barking collar's with limited success. Loved the we could rent and try before we buy. Really happy with the collar its a keeper.”

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Posted 7 years ago

Love to hear that, Tracey. Keep us updated on how it is going with your dog. The Dog Line Team

Posted 7 years ago

“We rented a barking collar and it has worked like a charm. Our dog had just started barking due to his blindness and the collar worked just about immediately. We have now purchased the collar to keep if needed again. Thank you very much to the team at the Dog Line for knowledgable and caring service.”

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Posted 7 years ago

Good to know Natalie that it works well with your dog! We are glad to help you and your buddy. The Dog Line Team

Posted 7 years ago

“Product worked like a treat only have to turn it on for 5mins every now and then and it sorts out our two rat nabagg dogs for the day”

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Posted 8 years ago

“I ordered the PetSafe Elite Little Dog Bark Collar from The Dog Line. I cannot fault their service, everything went very smoothly and they reply to messages really quickly, very happy. I wish I could say the same about the product itself. Unfortunately it didn't change my small dogs barking behaviour as it hardly ever corrects, no matter how we fit it, fitted as advised in the manual, tighter, looser, higher, lower, clipped into his hair etc. I almost got the feeling it only corrected at his very loudest bark which was about 10 times in total in over a month and I knew it was correcting because he'd yelp. Unfortunately we'll have to keep looking at other solutions.”

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Posted 8 years ago

“I am very satisfied with The Dog Line's service. It couldn't have done any better. Thanks guys!”

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Posted 8 years ago

“Colin from The Dog Line was very helpful when first contacted. He spent time to talk through the issues we were experiencing with our dog and recommended the appropriate collar. He was not pushy, just informative. Our dog Ned, a 1 year old kelpie, would not listen and would immediately when let out of his yard, chase the sheep, he is a big strong dog and would just not listen. Soon as we put the collar on, with just two buzzes, Ned now will instantly came when called, he is controllable around the sheep and now trainable. He is now able to be a dog and be part of our family.”

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Posted 8 years ago

“I have purchased 3 items from the Dog Line and on each occasion have received prompt and efficient service.”

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Posted 8 years ago

“The Dog Line has been nothing but fantastic! I have never experienced any issues regarding the products and services from them. Will definitely recommend them to my friends!”

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Posted 8 years ago

“The mini fm1200 collar has been working very well for the past 3 years. This investment was definitely worth it and I no longer worry about the dogs escaping. Great stuff! - Ems”

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Posted 8 years ago

“The Dog Line has been nothing but fantastic! I have never experienced any issues regarding the products and services from them. Will definitely recommend them to my friends!”

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Posted 8 years ago

Great to hear that Ross.. Keep in touch if you need any help! Cheers! The Dog Line

Posted 8 years ago

“Great purchase options with the rent try buy procedure.. Human customer service which is appreciated with complex matters like dog training. Highly recommended , will use services again.”

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Posted 8 years ago

“I love that The Dog Line installed the dog fence right away even in a short time's notice and I almost automatically got results. I can't believe my eyes, really!”

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Posted 8 years ago

“Great service and great products! I bought a dog fence which worked brilliantly! Colin might have already saved my dogs. Thank you, guys!”

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Posted 8 years ago

“Prompt and efficient service. I purchased a Petsafe bark control collar for my dog 3 weeks ago. We live on a rural property and my dog had developed a habit of barking just to let the world know she was up and about and not to mess with her and it was driving me crazy. My trying to stop the barking only spurred her on. The bark control collar allows her a couple of barks before it gets to the level where she stops barking and she knows this. She is more in control of herself, calmer and more responsive to commands. We are both happy.”

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Posted 8 years ago

Very happy to hear that from you Dawn. Do you have some picture that we can see? Love to see them. Jo The Dog Line Team

Posted 8 years ago

“Colin and his team have been extremely helpful and communication has been great. I was concerned about a few things and Colin put my mind at ease. We purchased a product on a rental trial which we didn't need in the end (nuisance barking stopped after new dog settled in with a new routine and lots of exercise). The team have been very helpful with assisting me to use the refundable deposit on the rental to put towards a purchase of an invisible fence kit for another family member to use with an excitable dog who keeps getting out of the yard. I'll update once I receive this item but I'm sure it will work great. I'd like to thank the team for being patient with my many emails and questions and for genuinely wanting to help us dog lovers who are having issues with their fur babies, it can be a really stressful and draining time and they have made it much easier.”

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Posted 8 years ago

Glad to hear that Katie. We are always here for you and your fur babies. Keep in touch about the dog fence system. Cheers! Colin The Dog Line Team

Posted 8 years ago

“Hi, I bought dog line about 5 years ago & ended up giving it to my daughter after she had problems with her dog & neighbor. I then bought one of eBay from China which lasted about 6 weeks also my dog learnt to run through the beep/zaps which it never attended with dog line. Cut a long story short I bought another dog line problem solved.”

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Posted 8 years ago

“I don't know how we ever lived without the bark collar. Our beautiful 2 year old Kelpie x Whippet has a heart of gold but a bark that will drive you insane. We tried puppy school, in home personal training and hours and hours of discipline and nothing worked to stop the barking. We received complaints from neighbors (Strata complex) about her barking and were running out of options and patience. The barking collar worked in just 2 days. Its unbelievable. We still have the same beautiful and happy dog, although now we just don't have the constant barking. No one can believe the difference this amazing little device has made. We originally did the rent option but it's the best money you will ever spend and you will keep it. Thank you very much you are a life saver guys!”

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Posted 8 years ago

“Top product that does what it says it does. Finally we have a quite house and no noisy dogs, yay,,”

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Posted 8 years ago

Awesome to heat Narelle! Love that too. Colin The Dog Line

Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews