The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, quick post, quality product, easy to navigate website”

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Posted 7 years ago

“Its easy to see what you do,”

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Posted 7 years ago

“The Dog Line website is very informative and the staff are very helpful and polite.”

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Posted 7 years ago

“The Dog Line staff are great and were really helpful with both my rental and then purchase.”

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Posted 7 years ago

“The online website is fast and easy to use, their chat support helped a lot in picking the best product for me and my dog. Thank You guys!”

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Posted 7 years ago

“I like having the option to spread out the payments, it made it really easy to pay for my order. - Mark”

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Posted 7 years ago

“Good product and service Arrived on time”

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Posted 7 years ago

“I'm always busy and my dog clearly needed some extra attention. I love the choice of collars and how easy it was to choose a collar I felt comfortable training my dog with.”

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Posted 7 years ago

That's good to know, Sandra. Different dogs have different personalities, so we want a wide range of choices that would be best for dogs be available. Thanks!

Posted 7 years ago

“The Dog Line were very accommodating and even called after I received the collar to check how it was going.”

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Posted 7 years ago

“The Dog Line’s website is arranged according to what behaviour people want to correct which made it so easy to shop for the right collar online.”

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Posted 7 years ago

Thanks for the feedback on our website, Jenny! We like it to be an easy and user-friendly site for all our customers. Keep in touch!

Posted 7 years ago

“We have had the Dog Line now for about a year and are really happy with it. We have trained our dog (a kelpie) not to go over the boundary without receiving a command from us and we are able to leave the property without concerns that he will leave. (We don't have any fences). He has crossed the boundary and been zapped and is very wary of the beeping alarm. When we are home he doesn't need to wear the collar at all and at night he is locked up in a kennel (without the collar). It has definitely helped us to keep our dog safe and ensures he stays on our property.”

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Posted 7 years ago

That's so great to hear, Karen! Exactly what we are aiming for. To keep your dog inside your property safe and still be able to run freely. And for you to have peace of mind especially when you're out. Keep in touch!

Posted 7 years ago

“Fantastic product, expensive but worth it! I had a beagle who are known for their escaping abilities and no matter what I did she would always beat it in the end. I have had the barrier fence for 3 months now, and not 1 incident. I'm absolutely stoked.”

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Posted 7 years ago

“Great service and the dog collar has made a massive difference to our yappy pup. He very quickly stopped his barking and this has continued when he doesn’t have the collar on. Very happy owners and I’m sure very happy neighbors!”

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Posted 7 years ago

“I really like how The Dog Line’s product descriptions are so accurate. What I read is what actually is happening right now !”

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Posted 7 years ago

“I like how The Dog Line has the Dog Sizes guides for when I ordered my collar!”

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Posted 7 years ago

“I love how accurate the "What's In the box" section is, I received everything. Thanks!”

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Posted 7 years ago

“I've been training my dog with the Citronella bark Collar, he's a Malumute-Shepherd. I like the progress we're making! Thanks!”

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Posted 7 years ago

“I rang on two occasions and spoke to 2 different lovely ladies who were very helpful, I would definitely recommend “The dog line” to family and friends.”

The Dog Line 5 star review on 18th March 2018

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Posted 7 years ago

Because you deserved that kind of service, Kylie! Thanks for recommending our services and products! Also, your dog looks well loved. Thanks for sharing its photo!

Posted 7 years ago

“I love how accurate the website is, the collar was spot on in size! Great website and service! Thanks The Dog Line, Tricia!”

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Posted 7 years ago

“Reading The Dog Line's article about unnecessary barking made me realise I was giving my dog mixed signals, after trying the tips and ideas, Im really happy with the results for my dog ! Thank you!”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,295 reviews