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The Dog Line Reviews

4.9 Rating 1,282 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,282 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous
Anonymous  // 01/01/2019
Very helpful and very fast
Helpful Report
Posted 8 years ago
Very prompt...good information with purchase.
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Posted 8 years ago
Excellent service and an excellent product.
Helpful Report
Posted 8 years ago
Just wanted to say a huge thanks. We bought 2 static collars for our German Shepherds off you only 2 weeks ago and now after only a week of use our neighbours can't believe the difference and keep saying how good the dogs are being!
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Posted 8 years ago
Great communiction
Helpful Report
Posted 8 years ago
Love the products we have purchased. We had an electric fence installed, great service fast and efficient and Colin showed us to train the dogs on how to use the fence. The barking collar works a treat and keeps the neighbours happy. Thanks for the excellent products. Highly recommended.
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Posted 8 years ago
The static shock collar works great thanks :)
Helpful Report
Posted 8 years ago
Easy online access to requirements, good variety, easy ordering process and prompt delivery
Helpful Report
Posted 8 years ago
I would like to thank Leanne and Colin for recommending the Anti Bark Spray Collar by Petsafe. You don't know how much this helped us big time! Cheers!
Helpful Report
Posted 8 years ago
I ordered a citronella dog collar online however when I spoke with the contact area, they advised that this was not the product that was most suited to solve my barking problem. The gentleman talked me through the recommended product that would work for me and after fitting it to my little barker, it has worked a treat. Thankyou for your service, it was fantastic.
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Posted 8 years ago
Easy to use website and great description of products. Excellent delivery. My neighbours and I are forever thankful.
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Posted 8 years ago
The Dog Line has amazing service and products! It is always a pleasure to do business with them. Thank you, The Dog Line!
Helpful Report
Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
The Dog Line's back up service had been great. I feel valued as a customer. Keep it up guys!- Scott
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Posted 8 years ago
Hi there Just a followup review for any people that may be considering the invisible fencing as an option. We are on a 3 acre block and installed the invisible fencing for our 6 month rottie, who is now over a year old. Have not had any escapes, and to this day still refuses to get close to the flagged zone. The 3-4 weeks training was a small price to pay, as we decided to extend the fencing so had to retrain for that exclusion zone too. Highly recommend this product and as long as you are willing to put in the effort for correct training you can't go wrong!!!!
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Posted 8 years ago
Transaction was easy, delivery was quick.
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Posted 8 years ago
I have the invisible fence for my two labs which has been excellent for training them now without their collars they wouldn't try to dig their way out or go out of a open gate, I also have a barking collar for my mini foxy which has also worked a treat, if she does bark I show her the collar and she stops I highly recommend the Dog Line for all their products and they customer service is great they talked to us on the phone explaining how to set up the invisible fence and how to use the collars Thankyou Dog Line
Helpful Report
Posted 8 years ago
Great website and I love all the advise I got from Colin. You guys made it easy for me to make a decision. I rented 2 big dog remote training collars and then purchased them. Thanks! -Adam
Helpful Report
Posted 8 years ago
The Dog Line is rated 4.9 based on 1,282 reviews