The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,311 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed, easy to use website with lots of info. And thanks for the quick postage of our bark collar. They really delivered on this. Two thumbs up!”

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Posted 9 years ago

Thanks Merrilyn! Good to hear a positive feedback from clients like you. Please keep us posted on your future dog needs and we'll do our best to cater them as quickly as we can. Cheers! -Colin

Posted 9 years ago

“I am very happy with the service I received from The Dog Line's staff. They're always there when I needed them. Cheers to you all, The Dog Line Team!”

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Posted 9 years ago

“My collar arrived finally after an issue with Australia Post. The DogLine adjusted our rental period because of the delay and I am very impressed with their customer service. Thank you.”

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Posted 9 years ago

Thanks for the positive feedback, Andrea. We appreciate your patience and time extended for us. We are doing our best to provide quality service to customers like you. Til our next transaction. Cheers! -Colin

Posted 9 years ago

“Purchased a collar for our over enthusiastic kelpie, but lost it. We take him out riding with the horses Sportdog collar gives control off the lead.”

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Posted 9 years ago

“Have just received additional collar for our containment fence system. Gret service, prompt postage. The containment fence system is the best thing I have ever done for my dogs. My Staffy is an escape artist but I can now leave him at home and feel secure doing so.”

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Posted 9 years ago

“What a blessing! Our dog has been barking madly for months on end. We've tried every type of collar on the market and this one actually works on a stubborn and headstrong Border Collie!”

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Posted 9 years ago

“Excellent support, great range, fast delivery. Would definitely recommend them. Was directed to them by my dog trainer. He had a good experience with them.”

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Posted 9 years ago

“As always great service and great product Christine Stiles”

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Posted 9 years ago

“I was reluctant to use a shock collar, but having two Rottweilers on a large property, with selective hearing & a young dog recently purchased with very little training, this unit has been amazing, it has stopped one dog from chasing Roos & assisted in the training of our young dog, with very limited discomfort. I would recommend this unit for anyone with stubborn dogs, to assist with training, used in the right way, it saves a lot of stress to both dog & owner.”

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Posted 9 years ago

“Very helpful and very fast”

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Posted 9 years ago

“Very prompt...good information with purchase.”

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Posted 9 years ago

“Excellent service and an excellent product.”

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Posted 9 years ago

“Just wanted to say a huge thanks. We bought 2 static collars for our German Shepherds off you only 2 weeks ago and now after only a week of use our neighbours can't believe the difference and keep saying how good the dogs are being!”

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Posted 9 years ago

“Great communiction”

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Posted 9 years ago

“Love the products we have purchased. We had an electric fence installed, great service fast and efficient and Colin showed us to train the dogs on how to use the fence. The barking collar works a treat and keeps the neighbours happy. Thanks for the excellent products. Highly recommended.”

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Posted 9 years ago

“The static shock collar works great thanks :)”

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Posted 9 years ago

“Easy online access to requirements, good variety, easy ordering process and prompt delivery”

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Posted 9 years ago

“I would like to thank Leanne and Colin for recommending the Anti Bark Spray Collar by Petsafe. You don't know how much this helped us big time! Cheers!”

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Posted 9 years ago

“I ordered a citronella dog collar online however when I spoke with the contact area, they advised that this was not the product that was most suited to solve my barking problem. The gentleman talked me through the recommended product that would work for me and after fitting it to my little barker, it has worked a treat. Thankyou for your service, it was fantastic.”

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Posted 9 years ago

“Easy to use website and great description of products. Excellent delivery. My neighbours and I are forever thankful.”

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Posted 9 years ago

The Dog Line is rated 4.9 based on 1,311 reviews