The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for helping me control my dog's bad barking habits with this bark collar. Keep it up!”

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Posted 9 years ago

“We've been buying dog collars and batteries with the DogLine for years.. I'm very satisfied with the service.”

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Posted 9 years ago

“The Dog Line's service has really been fantastic. I will definitely recommend it to my friends!”

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Posted 9 years ago

“Excellent products. Quick postage. Reasonable prices. Bloody great service!”

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Posted 9 years ago

“I'm very satisfied with the dog line's service. I returned a collar before and my refund was processed and deposited promptly. My new collar came out and delivered quickly too.. Amazing service!”

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Posted 9 years ago

“The Dog Line's service was quick and their product prices are fairly reasonable. Satisfied customer here!”

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Posted 9 years ago

“We've been buying dog collars and batteries with The Dog Line for years.. I'm very satisfied with the service.”

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Posted 9 years ago

“I did not choose your company based on price, as several of your competitors were basically comparable even with the free premium receiver upgrade.BUT, and this is a big but. Your customer service is much better and that is why I went with you. Thanks again for a pleasant experience.”

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Posted 9 years ago

“Very helpful Team. Instructions were easy to follow and we have had a huge success. Our dog is home safely with the Dog Fence and it was cheaper than rebuilding the fencing.”

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Posted 9 years ago

“Recently moved to a larger property and found I needed more wire and batteries. Quick and friendly service, purchasing the extras, was able to reinstall my Pet barrier with the guidance of Colin and his wonderful team. My Dalmatians will be safe in their new yard. Many, many thanks .. Carolyn”

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Posted 9 years ago

“I an very pleased with the product, but not my naughty barking dog. It is working to stop her barking.”

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Posted 9 years ago

“Hi, my name is Donna. I'm a dog trainer. I have a rescued dog. I did alot of behaviorial training on her. If dogs are excited, they show signs of fear-based reaction that results to aggresssion. She's very protective of me. After i used this product down the beach coz my dog loves swimming, it went well. Timing has to be spot on. I would recommend this company for great service. Had bad service elsewere.”

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Posted 9 years ago

“I wanted to thank Colin for his help with not only the installation of my dog containment system, but also the ongoing support with the technical side of it. I had my transmitter be affected by a lightning strike, and Colin was more than helpful and provided prompt and excellent support with getting my system back up and running! 5 star service!! The safe containment of my dog is paramount, as I live right next to a busy road largely used by trucks. Being able to go to work knowing my vehicle chasing puppy is safe is such a relief. THANKYOU!”

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Posted 9 years ago

“Product arrived before time, very happy with service, I just hope the product does the job. Will let you know.”

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Posted 9 years ago

“Terrific polite & friendly service, Highly recommend purchasing from The Dog Line.”

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Posted 9 years ago

“Found the site very informative easy to navigate. Loved the reviews at the bottom explaining the product. Will shop here again as needed.”

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Posted 9 years ago

“Great service!”

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Posted 9 years ago

“We recently purchased a dog line barrier for our 8 month old Rotti, absolutely fantastic product. We were told that as long as you did the training correctly everything will be fine, which did leave me with a sense of dread I must admit. ( Im not the best for sticking to a plan) . However it has proved to be a simple process, and am happy to report we are now able to have a peaceful nights sleep knowing Jett hasn't gone awol or wandered off during the day. Many thanks to the Dogline team for your product knowledge and after sales advice.”

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Posted 9 years ago

“I set up my Dog Line fence system about 3 years ago and I have never been happier. I have upgraded the collars once and they keep getting better. I have 4 dogs ranging from a Jack Russell to a Ridgeback and German Shepherd. With very little training they all got the message. My dogs are safe and happy. I even made a loop around our veggie patch. As soon as they hear that beeping sound they know not to proceed. It's so simple. Took me hardly any time at all to set it up for an acre so my kids have all that space to run around on. Mind you, the postie gets a shock when all 4 dogs race towards him as he's delivering the mail, only to stop 1 meter away from the fence. It's funny to watch but rest assured, I have spoken with the postie and all is well. Cheaper than building new fences and I am a very grateful dog owner. Cheers Colin and team”

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Posted 9 years ago

“The dog collar we hired from the dog line saved our sanity. It helped as a training tool and our dog is so more obedient now. We ended up buying the dog collar and keeping it just in case our pup fell back into old habits which he did from time to time. I would thoroughly recommend the dog line if you're looking to buy products that will improve your dog's behaviour.”

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Posted 9 years ago

The Dog Line is rated 4.9 based on 1,282 reviews