The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,283 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased our pet containment collar from The Dog Line and am very happy with the product, the service, the communication and the ease of transaction.”

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Posted 9 years ago

“The Dog line were great. I have 2 Malamutes who were howling and bothering our neighbors. The citro collars are working great training them not to howl so we all get peace and quiet :) plus the extra treats thrown in with our order were much appreciated.”

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Posted 9 years ago

“The Dog Line went out of their way to be helpful with my order and their service was efficient and prompt. I would highly recommend them.”

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Posted 9 years ago

“I am very happy with the service and the products I purchased a barking collar for my small dog and it works a treat and the invisible fence for my larger dogs who have been escaping for years and not once have they got out since we put the fence up???? we rang up dog line for advise on how to set up fence and they were very patient with us and explained everything the services at Dog Line is brilliant and so are the products I tell everyone about them and I work in a pet shop so I have had experience with similar products but nothing even compares to dog line I would like to say Thankyou for saving my pets from lots of trouble from council and neighbours no more escaping and no more barking yay everyone is happy ????????”

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Posted 9 years ago

“We have a young Cocker Spaniel (Bailey) to us.who is an absolutely terrific friend to my wife and I. The only issue we have had with him is his desire to have the last word with any dog within hearing. His barking was getting annoying especially in the house. We purchased the dog debarking device from the Dog Line. It makes a noise only dogs hear when he barks, the results are instant. It fixed the problem within days. We only use it now on rare occasions when he forgets. Mostly we just show him the machine without batteries and he remembers that he doesn't like it. I also purchased one for my Brother in Law who has two boisterous and very vocal dogs. He also had similar results. The website was easy to navigate and the purchase was delivered very quickly. I would recommend the Dog Line to anyone looking to get aids to assist their best friend.”

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Posted 9 years ago

“There is a good product range and fast delivery. Advice is only a phone call away.”

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Posted 9 years ago

“We have 2 , 3 year old GSP's and we all have to go to work each day leaving the dogs alone, we needed to find a way to keep our dogs on our 1 acre block and fencing was not an option,due to cost we contacted Dog Line and got the help we needed we know have a single wire around our boundry a collar for each dog, in the past 12 months our dog has never left our 1 acre block.”

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Posted 9 years ago

“Fast delivery and great advise when needed.”

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Posted 9 years ago

“Bought a one acre kit pet barrier for our escaping 5 month old terrier Jack 6 months ago. I submitted the on line enquiry and shortly after came through emails providing me with video links, plenty of information, and a phone call to talk about what we needed. I'd done my research and had already made my decision, but the service sealed it. Literally within two days of placing the order, the kit arrived and we easily installed it on our farm fenced property. I followed the protocols for training that Colin advised me to do and Jack was running away from the flags with only the beep sounding by the second day, We switched it up as per instructions and Jack gently got a reminder about the fence and from that day forth Jack was contained on our block. It really was that easy. Our old dog is too big to go through the fence, she soon worked out she could go close to the fence and Jack couldnt, she takes the ball down inside the beep zone close to the fence and Jack jhas to wait for her to come out. Thanks Colin for great service, a great product and for helping keep our dogs safe.. Alma, Mark, Maggie n Jack”

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Posted 9 years ago

“We had some issues trying to find the best solution to our barking dog problem but after talking with colin we finally found a resolve...the dog line was great to deal with...very friendly..honest and helpful...we would most definately do business with them again and recommend their services to anyone needing support or guidance about their dog????”

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Posted 9 years ago

“Barking citronella collar works well. Good customer service - I was able to get a store credit for a product I was unhappy with.”

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Posted 9 years ago

“We purchased the Pet Barrier Grounds Keeper Invisible Dog Fence to keep our lab out of our newly landscaped backyard garden beds. She had previously destroyed the old backyard as a puppy so we were determined to keep her out of the new garden. The Pet Barrier Grounds Keeper Invisible Dog Fence has been a fantastic solution to protect these areas whilst still giving her full access to the main yard. Once installed she has learned very quickly (within an hour) where she can and cannot go. I have even been able to pull down the wire fence from around our vege patch. No tomato stealing this season! The only problem was with Aussie Post's inability to deliver the package the first time however Colin and his team did a great job fixing the issue despite the postal service. Good job! The only negative of the product is that the transmitter unit is not weather-proof so must be plugged in to an inside power point. Would have been simpler if it could have been plugged into an outside power source.”

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Posted 9 years ago

“We purchased an E collar from the Dog Line 12 months ago. They were fantastic to deal with and we only had to use the collar on two occasions and he responded very well and now all we have to do is give him the warning signal and he comes straight back immediately. The E Collar has saved him from being run over and kicked with a horse so we are very happy with the purchase and would recommend the Dog Line to all our friends. Thankyou. John Macleod.”

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Posted 9 years ago

“My dogs love the dried bones and if they dont eat them at once they dont stink We also installed the Pet barrier and once trained with the collars on for a couple of weeks the dogs learned to stay away from the fence line and now do not need the collars”

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Posted 9 years ago

“I have a beautiful, calm, loving, playful and child friendly husky. She unfortunately does not like cats and so has made a dangerous dog. We have been through 4 pound and pet shop collars which have the appropriate markings but are terrible quality. We tried but she's no toy dog, the collars would inevitably break or get lost while walking. The Dog Line dangerous dog collar is that bit better. If your wondering if you are going to be able to stop replacing poor quality "junk" from the local big name pet store then you are in the right place.”

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Posted 9 years ago

“Great to deal with. Very effective products.”

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Posted 9 years ago

“I found this site really good to deal with online. The fast delivery and easy pay system was fantastic”

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Posted 9 years ago

“All products are very welcomed by my dog , She is like a little child when we open up a hamper and other goodies from The dog Line . I have no hesitation recommending The dog line products to anyone with a dog . They go out of their way to please Ron Mackenzie”

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Posted 9 years ago

“We purchased an electronic dog fence and an electronic Barking collar both worked fantastically using the web page to purchase was a breeze the fence worked that good we purchased another one for our sons dog to keep him away from the next door neighbors dogs Would recommend this site to everyone”

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Posted 9 years ago

“I emailed and asked to buy Beef Hooves, I received a friendly email back with the very reasonable prices for the hooves and postage costs. They were sent very quickly and I was informed when the hooves were sent. Excellent service all round! Lovely company to deal with...unfortunately the dogs didn't chew on the hooves, they prefer their apples and cucumbers!”

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Posted 9 years ago

The Dog Line is rated 4.9 based on 1,283 reviews