The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,394 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Team is extremely responsive to feedback and getting the best solution.”

Helpful Report

Posted 10 years ago

Thanks Alan Your feedback is appreciated - we have made some changes that will help people in the future. Colin

Posted 10 years ago

“Ordering process straight forward. excellent communication regarding receipt of order and transport and tracking details. Product arrived as planned and as expected. I would recommend to others.”

Helpful Report

Posted 10 years ago

Thanks for the positive feedback, Lisa. It's a pleasure to hear that our customers are satisfied with our services. Cheers! -Colin

Posted 10 years ago

“We had a huge problem with our neighbour's and our dogs barking furiously at each other through the back fence. Tried every dog friendly deterrent with no effect. We also had a visit from the council as there were complaints from other neighbour's. Bought the Dog Barking House and one bark later......silence. Haven't had any issues since. A quiet life is a happy life. This device is the best investment we've ever made.”

Helpful Report

Posted 10 years ago

"A quiet life is a happy life." I couldn't agree with you more. Thanks for the great feedback. We appreciate your business. :) Please don't hesitate to contact us for your needs and will make sure that we'll be doing the best to cater them as much as we could. -Colin

Posted 10 years ago

“Very impressed, easy to use website with lots of info. And thanks for the quick postage of our bark collar. They really delivered on this. Two thumbs up!”

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Posted 10 years ago

Thanks Merrilyn! Good to hear a positive feedback from clients like you. Please keep us posted on your future dog needs and we'll do our best to cater them as quickly as we can. Cheers! -Colin

Posted 10 years ago

“I am very happy with the service I received from The Dog Line's staff. They're always there when I needed them. Cheers to you all, The Dog Line Team!”

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Posted 10 years ago

“My collar arrived finally after an issue with Australia Post. The DogLine adjusted our rental period because of the delay and I am very impressed with their customer service. Thank you.”

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Posted 10 years ago

Thanks for the positive feedback, Andrea. We appreciate your patience and time extended for us. We are doing our best to provide quality service to customers like you. Til our next transaction. Cheers! -Colin

Posted 10 years ago

“Purchased a collar for our over enthusiastic kelpie, but lost it. We take him out riding with the horses Sportdog collar gives control off the lead.”

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Posted 10 years ago

“Have just received additional collar for our containment fence system. Gret service, prompt postage. The containment fence system is the best thing I have ever done for my dogs. My Staffy is an escape artist but I can now leave him at home and feel secure doing so.”

Helpful Report

Posted 10 years ago

“What a blessing! Our dog has been barking madly for months on end. We've tried every type of collar on the market and this one actually works on a stubborn and headstrong Border Collie!”

Helpful Report

Posted 10 years ago

“Excellent support, great range, fast delivery. Would definitely recommend them. Was directed to them by my dog trainer. He had a good experience with them.”

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Posted 10 years ago

“As always great service and great product Christine Stiles”

Helpful Report

Posted 10 years ago

“I was reluctant to use a shock collar, but having two Rottweilers on a large property, with selective hearing & a young dog recently purchased with very little training, this unit has been amazing, it has stopped one dog from chasing Roos & assisted in the training of our young dog, with very limited discomfort. I would recommend this unit for anyone with stubborn dogs, to assist with training, used in the right way, it saves a lot of stress to both dog & owner.”

Helpful Report

Posted 10 years ago

“Very helpful and very fast”

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Posted 10 years ago

“Very prompt...good information with purchase.”

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Posted 10 years ago

“Excellent service and an excellent product.”

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Posted 10 years ago

“Just wanted to say a huge thanks. We bought 2 static collars for our German Shepherds off you only 2 weeks ago and now after only a week of use our neighbours can't believe the difference and keep saying how good the dogs are being!”

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Posted 10 years ago

“Great communiction”

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Posted 10 years ago

“Love the products we have purchased. We had an electric fence installed, great service fast and efficient and Colin showed us to train the dogs on how to use the fence. The barking collar works a treat and keeps the neighbours happy. Thanks for the excellent products. Highly recommended.”

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Posted 10 years ago

“The static shock collar works great thanks :)”

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Posted 10 years ago

“Easy online access to requirements, good variety, easy ordering process and prompt delivery”

Helpful Report

Posted 10 years ago

The Dog Line is rated 4.9 based on 1,394 reviews