The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the Dog Line extremely helpful when I was trying to control my runaway German Shorthair Pointer puppy, I first tried a rental remote control collar but she ran too fast and too far. I ended up purchasing a stronger version and it had immediate results. She is now a reasonably well behaved 3 year old. I have recommended the Dog Line often and we are now purchasing another collar for my daughter's Rhodesian Ridgeback with her consent! The Dog Line was always available for sensible advice.”

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Posted 9 years ago

“Very good service happy to deal with them again when our fur babies something else!!! Thanks”

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Posted 9 years ago

“The service was terrific fast ane super prompt.”

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Posted 9 years ago

“Awesome company, easy to deal with and no issues with any of the products Ive purchased. I have a containment system, bark collar and a remote sport dog system, all still going strong :-)”

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Posted 9 years ago

“Easy to do business with. Collar came in the mail in a few days. And my little yapper is a lot quieter when wearing the bark collar”

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Posted 9 years ago

“I bought the anti bark collar for my dog, and the effects and results were amazing. I have a German Shepherd X so his bark was loud and annoying, he would bark constantly while we went out or bark at any noise at the front door. After only a few weeks he not only stopped barking erratically but it also calmed down his general behaviour. He now barks only when there is a real need to and is even calm when people come to the front door. The barking before used to heighten his excitement levels making him snappy as well, the change in him is amazing as it not only stopped his irrational behaviour but I know he is a happier dog as he's using his nose ears and eyes the way he should and no yelling from us. Highly recommend the product.”

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Posted 9 years ago

“My neighbours complained about my barking fur babies waking their children during the night and panic set in!!! I had to do something or risk getting the council involved!! After a search of products online I found The Dog Line and went ahead with renting the "Rent a Bark Collar". Milo (the offending dog) learnt quicksmart that barking had consequences and the barking stopped. It worked so well that I bought it after 2 weeks and still use it on and off when he starts barking again. The only downside was that I spent time racing around the shops looking for batteries but it was only after a call to the Dog line that I was told that I could only order online. They arrived as a pack of two and will last me ages now that Milo is behaving!!”

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Posted 9 years ago

“After receiving the goods ordered, I had a couple of questions. Upon telephoning the help line, my query was solved very promptly by Colin. The company then called a few days later to follow up. Great service and great products. Thanks for your help.”

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Posted 9 years ago

“Fantastic correctional collar which has worked exactly as described. No need to ask for extra information as it was all there clear and decisive. Great discounted price and delivery was fast. Fantastic company and will certainly be back.”

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Posted 9 years ago

“The Dog Line are an amazing company for all your dogs needs. They go above and beyond their required level of service (they even called just to find out the sex of my dog to ensure the product they were provide was sufficient). I wouldnt hesitate to purchase time and time again from The Dog Line. Thanks for all you do!”

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Posted 9 years ago

“The Dog Line has brilliant service that has catered to our dog requirements over the last couple years, helping us keep the peace with our neighbours! Thumbs up!”

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Posted 9 years ago

“I purchased a sportsdog remote trainer for my Malamute and haven't looked back. I purchased a cheaper version prior and had nothing but trouble and not an understanding salesman, my dog wasn't responding and he crossed the road and nearly got hit by a car.I did some research and decided to call the dog line and spoke to Colin an explained the situation. I purchased the sportsdog and have been extreamly happy with it. I have found Colin and other staff to be always helpful and very good at explaining the products. I have been happy with the collar I have recently purchased an extra collar for my German Sheppard. Once again haven't looked back. I would recommend "The Dog Line" to anyone needing help with dog training. That extra support is appreciated.”

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Posted 9 years ago

“Excellent service and fast delivery of a quality product. I will definitely purchase again and recommend The Dog Line to every dog owner. Joan Fisher”

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Posted 9 years ago

“Whippy (the Whippet) has never been happier. We are on a few acres and for the first few months of having him we were always getting calls from our neighbours. "Whippy is here again!" We tried building expensive fences and restrictive dog runs. We would often have to leave him locked in the house or on a lead. Finally I rang the Dog Line, bought an FM electric dog fence and laid a perimeter wire around an acre. Admittedly, sometimes the training was a little traumatic for Whippy and us as he worked out where the boundary was and the cause and effect of the collar. After a few weeks however, he had it worked out and was confidently racing around and having fun. That was 18 months ago and he hasn't strayed at all since. We are hoping to get a playmate for Whippy soon and will be contacting The Dog Line for an additional collar. We would (and have) highly recommend trying an FM fence from the dog line; their product quality, service and advice have been great and as I said; Whippy has never been happier. Tony M St Andrews VIC”

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Posted 9 years ago

“Good products and an easy checkout process.”

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Posted 9 years ago

“I have purchased 3 products from Dog Line-a perimeter fence system and collar for Houdini the Kelpie and 2 bark collars for Bark at chooks all day Kelpie. The products arrived promptly and Col was on the end of the phone on a Sunday to happily answer questions. Loved the after sales service and the high quality of products.”

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Posted 9 years ago

“Due to an unfortunate incident involving my dog and another dog I had to get some "dangerous dog" items and I found them on Dog Line! Wow, when I rang to enquire about the products and postage I received very helpful advice eg measure the dog neck for right collar size. I put my order through and it was delivered within a week! I have to say that I am very pleased with the service and the products from Dog Line and will be looking for some treats now for xmas for my pooch. I highly recommend this site to anyone who needs to get any dog items and the prices are reasonable! Good on you Dog Line and keep on helping us dog owners in our hour of need. Cheers Lindy”

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Posted 9 years ago

“I have found the Dog Line to be a source of sound advice for products for our dog. The sales service is always spot on!”

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Posted 9 years ago

“Never ordered much on line before but this process was so easy for me. I was kept informed on the delivery time which was also very quick. Would highly recommend using Dog Line”

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Posted 9 years ago

“I purchased our pet containment collar from The Dog Line and am very happy with the product, the service, the communication and the ease of transaction.”

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Posted 9 years ago

The Dog Line is rated 4.9 based on 1,282 reviews