The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 4,683 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The ECU Pro 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication wasn’t the best at first and I understand it was during the thanksgiving holiday, but some things didn’t get done like the key wasn’t put as number 1 so the comfort access doesn’t work.”

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Posted 2 years ago

“Everything works fine, but the message “Drivetrain malfunction!” is on.”

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Posted 2 years ago

“Sent in the DME to get tested. Got a confirmation email that my parts arrived at the facility and shortly after that I got a video of all my components being tested. 100% professional operation.”

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Posted 2 years ago

“I sent it in and they communicated pretty well, the only reason why I have a four-star it’s because It didn’t end up working, but I think I had a special issue that was unique to fix.”

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Posted 2 years ago

“Fast turn around and great customer support saved me lots of money and headache!!!”

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Posted 2 years ago

“Very simple and fast process. Shipped out my FRM and received it in the same week.”

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Posted 2 years ago

“I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.”

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Posted 2 years ago

“Sending this part back for repair is a great option. ECU pro made it easy with included shipping and testing. Saved lots of $$ by not having to buy a new part and having to program it to the car.”

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Posted 2 years ago

“A little hard to get ahold of. But when they finally contact you back, they are nice, understanding and helpful. They did good work. And if they thought they messed up, they called me right away to sort it out.”

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Posted 2 years ago

“Thanksssss”

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Posted 2 years ago

“I wish you would have found something wrong. I have one question how do you test the computer on a machine?”

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Posted 2 years ago

“Transaction handled very professionally. Return shipment was great! Outcome not completely certain ECU computer is not the problem Car taken to shop Will update upon completion of project”

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Posted 2 years ago

“Great service. My 2005 Mini Copper S BCM was tested by these guys and it was still good. Very honest team over there. They missed an email of mine for return of the unit so it took longer for return so that's why 4 stars.”

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Posted 3 years ago

“While I haven't installed the footwell module yet, their online program, and assistance over the phone was great. They needed my cas module because my footwell module was too far gone, I figured it was, and reprogrammed the new module. They also made me a new key. Thanks guys! Only reason I gave a 4 star is I haven't tried the replaced module yet.... been out of town....”

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Posted 3 years ago

“Good website and fast turnaround time”

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Posted 3 years ago

“They know what there’re doing over there!”

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Posted 3 years ago

“The ECU Pro did everything promised within the turn around time promised. They also provide excellent courteous service over the phone, especially Dave.”

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Posted 3 years ago

“service was good and fast”

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Posted 3 years ago

“The ECU Pro team was very responsive and quickly answered my questions. Looking forward to getting my parts back.”

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Posted 3 years ago

“Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.”

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Posted 3 years ago

The ECU Pro is rated 4.9 based on 4,683 reviews