The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 4,683 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The ECU Pro 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent turn around time and so far they seem pretty good with their service”

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Posted 2 years ago

“The ECU Pro has been very professional when speaking to and assisted with my needs without issues”

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Posted 2 years ago

“Everything worked great as soon as I installed the repaired dme back into my car. The only reason I knocked a star off is because there could be better communication during the process. I sent it in for diagnostics and they went ahead and did the repair without asking if I wanted them to proceed (which I wanted anyway so not a big deal). After they had the parts for 2 weeks I had to call to see what the status was on the part and then a week after that it was done. The extra key they cut for me works better than the original. I have been without a car for a year so it was very exciting to hear the car start first crank after getting my dme back.”

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Posted 2 years ago

“Very satisfied with the speed of service. We also liked that they gave us updates with the repair process and sent videos of the finished working product.”

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Posted 2 years ago

“service was very organized repair team provided detailed description of work done and video of unit during testing.”

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Posted 2 years ago

“They were super fast when diagnosing and shipping my FRM back to me. The team seems super knowledgeable, answering all the questions I had about the process.”

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Posted 2 years ago

“Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.”

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Posted 2 years ago

“Great speed not so great on FedEx to”

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Posted 2 years ago

“Very helpful, with reliable knowledge 👍🏻”

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Posted 2 years ago

“I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro”

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Posted 2 years ago

“I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.”

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Posted 2 years ago

“Still waiting on the parts to get here.”

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Posted 2 years ago

“They were honest. It took a little longer to get back but it's working so far thanks”

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Posted 2 years ago

“Good experience. Everything happened as explained. Quick service for sure!”

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Posted 2 years ago

“Very quick turnaround time on a footwell module. The return packaging was subpar however. Some of the plastic bits on the connector pin area were broken off in the transit back.”

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Posted 2 years ago

“2nd time we used them. they were efficient and timely. I wish I understood the reprogramming of the part and what it's all about.”

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Posted 2 years ago

“FAST SERVICE INSTALLED AFTER REPAIRED . BLINKERS WOULD FLASH FAST LIKE BULBS WERE OUT BUT THEY WERE NOT . WINDOWS DIDNT WORK STILL . CALLED AND TALKED TO SERVICE GUY WITH CODES THAT WERE IN MODULE THEY SAID THEY WERE INTERNAL FAULTS . I SENT IT BACK AND THEY SAID IT WAS TESTED ON ON OF THERE CARS AND HAD NO PROBLEMS . THEY SENT BACK AND WE INSTALLED IN ARE CAR AND IT SEEMS TO BE NO PROBLEMS . NO SURE WHAT WAS GOING ON BUT ITS FIXED NOW . THANKS”

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Posted 2 years ago

“Very fast return time! Recommend through all the bs these guys are the ones! So many scams out there.”

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Posted 2 years ago

“Good customer support and very timely service. Only thing is I wish I got a review on what was wrong with my ECU and what was repaired because my check engine light came back on after 10 minutes of installation.”

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Posted 2 years ago

“Services and repairs met with expectations. The videos involving "test" cars were helpful”

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Posted 2 years ago

The ECU Pro is rated 4.9 based on 4,683 reviews