The Garden Pharmacy Reviews

4.9 Rating 3,745 Reviews
98 %
of reviewers recommend The Garden Pharmacy
4.9
Based on 3,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Garden Pharmacy Reviews
Visit Website

Phone:

02076320232

Email:

support@garden.co.uk

Location:

17 SOVEREIGN PARK, NW10 7QP
LONDON
NW10 7QP

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Anonymous
Anonymous  // 01/01/2019
have been a customer for a number of years now and have always had a great shopping experience with Garden! the products on offer are fantastic and the choice is excellent - especially love the products for rosacea prone / couperose skin which you can't easily find in the UK shops so please continue with those. wish i had more time to visit the actual shop in Covent Garden, but for us time-poor people the site is a fantastic alternative.
Helpful Report
Posted 10 years ago
good range of products, points scheme helps and good delivery
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Posted 10 years ago
Delivery so fast. I ordered in on Mon and items were here on Wed. Wish there are more product range for A-Derma.
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Posted 10 years ago
Ordered 2 Clarins boxed sets which had 2 small tubes shown on each of the boxes to illustrate the content - yet each box only contained 1 small tube. Is this why they were cheap?
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Posted 10 years ago
Good service and friendly too. Will certainly use them again.
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Posted 10 years ago
Very efficient service
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Posted 10 years ago
All was very clear and I was even notified because the delivery would be 24 hours late due to out of stock problems. Very satisfactory!
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Posted 10 years ago
Great product and good delivery time. Would order from again:)
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Posted 10 years ago
I HAVE USED YOUR SITE FOR MANY YEARS AND HAVE BEEN VERY SATISFIED. UNFORTUNATELY IN THE LAST FEW MONTHS A MESSAGE KEEPS APPEARING SAYING THAT " WEBPAGE CONTAINS CONTENT THAT HAS NOT GOT HTTPS CONNECTION" I THEN TICK YES TO ALLOW IT BUT IT THEN TAKES AT LEAST 30 SECONDS TO MOVE TO THE PAGE I AM TRYING TO ACCESS. THIS HAPPENS ON EVERY CLICK OF THE MOUSE. IT TOOK ME 45 MINUTES TO COMPLETE MY LAST ORDER OF THREE ITEMS. i HAVE NO PROBLEM WITH ANY OTHER WEBSITE SO COULD YOU CHECK OUT THIS PROBLEM. OTHERWISE A GREAT SERVICE.
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Posted 10 years ago
Quick delivery. Good Service!
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Posted 10 years ago
quick delivery but waaaaaay to expensive delivery costs. Over £9 to Denmark!!
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Posted 10 years ago
I loved the prices and range of goods available but I did find the website difficult when I wanted to buy two different brands it kept opening two baskets which meant I was going to have to pay P&P on part of the order however when it came the P&P hadn't been included which was good. I will definitely use them again.
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Posted 10 years ago
very helpful on telephone order. Online order is easy to find what I want. Delivery is fast both on line and phone order. Happy customer
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Posted 10 years ago
Everything arrived in good time and in good order Thank you
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Posted 10 years ago
Item I ordered was reasonably priced (in the sale) and delivered in timely fashion. Was disappointed that they didn't have the quantity I ordered and this should have been notified before ordering and paying for the products. Everything else has been good. Effecient delivery, timely customer service response etc etc. Have no problems with the company/service, except that they actually didn't have all that I ordered and needed to take with me when I leave the country.
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Posted 10 years ago
The bottle of I Coloniali, Energising Bath Cream with Olibanum had leaked slightly in one of the packages despite the bubblewrap. The other packages were fine.
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Posted 10 years ago
Order received speedily, and well-wrapped. thanks
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Posted 10 years ago
Excellent customer service
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Posted 10 years ago
Great service, easy to contact. Will use again.
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Posted 10 years ago
Initially out of stock but item was sent 4 days later as per their email. Overall the experience was good and their communication was excellent. Will definitely deal with again.
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Posted 10 years ago
The Garden Pharmacy is rated 4.9 based on 3,745 reviews