Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Home Lighting Centre Reviews

3.8 Rating 522 Reviews

67 %

of reviewers recommend The Home Lighting Centre

Company Reviews

3.8

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Write Your review

Tell us how The Home Lighting Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a week to deliver when it finally arrived they’d put the wrong one in . I’m assuming the colour lights I’d ordered where out of stock so put another in assuming I wouldn’t notice Unfortunately they where to match my dining room and hall way chandeliers so I defo can’t use and paid an electrician two days as they didn’t arrive til late Saturday and then Sunday when we opened box wrong ones Costs more than the lights and still no where further!”

Posted 5 years ago

“Slow delivery. Misleading information about arrival. When asked to expedite delivery, as it hadn't arrived in time, they wanted to charge extra”

Posted 5 years ago

“Misleading information about delivery. If you want it on time you have to pay extra, even if they are delayed”

Posted 5 years ago

“I can't make much of a comment as I'm still waiting for delivery over 5 working days now!”

Posted 5 years ago

“Utterly disappointed by this vendor. They accepted my order, took my payment and later, after wasting my time, told me that they don't have the stock!! Highly unprofessional. Will never order anything from them. I wish there were anything poorer than one star.”

Posted 5 years ago

“Asked for a price match as found light cheaper on another site but was refused for some strange reason that the other retailer was not advertising the correct RRP price. This should have raised a red flag but went and ordered anyway. Not impressed took payment on day I ordered it but a week later was still waiting delivery. Cancelled order and shopped elsewhere got same product with next day delivery for a few pounds more. Would not recommend the HLC very poor service.”

Posted 5 years ago

“Not customer service friendly ordered 3 light fitments one arrived broken.Not willing to replace unit just an arm for us to fix ourselves. Would not buy again from these people”

Posted 5 years ago

“Am still waiting for my item to be delivered. I will be very happy to re-write this review once it has arrived.”

Posted 5 years ago

“Not impressed. Ordered wall lights, was given a delivery date...then asked what shade colour l had ordered. Then told my order would not be delivered until the following week. 10 days after ordering. Now have to pay electrician again to come back out and wire them in....”

Posted 5 years ago

“have not had my light yet Mrs Pamela Westlake”

Posted 6 years ago

“Disappointed. Light nothing like i thought it would be”

Posted 6 years ago

“Well I am certainly happy to give you a review but unfortunately I haven’t received my light as yet!”

Posted 6 years ago

“You supplied the wrong lights. The order confirmation showed an image and described the lights that I wanted to buy. I then telephoned your office to confirm that you were supplying the correct fitting and was reassured- even though I reported that the manufacturers were out of stock. Having discovered you supplied the wrong item I telephoned to report it and the agent was rude and unhelpful. So unhelpful that I asked to speak to the manager who was even ruder and refused to accept that there had been misrepresentation of the goods supplied, albeit unintentional. Dealing with your company has been a wholly unsatisfactory and unpleasant experience.”

Posted 6 years ago

“Purchased 2 x 368/6634 Ranex Stainless Steel Outdoor Light with Motion Detector. Both very solid construction. First light no problem, but 2nd light has screws holes in front aluminium plate not aligned straight such that if I were to use a level for the screw holes the light would be aligned off vertical by +30 degrees (5 past 12 o'clock) OR if I were to align the light vertical the screws would be -30 degrees off vertical (5 to 12 o'clock). This is a Quality control issue. I telephoned the company and they promised to call me back, but didn't.”

Posted 6 years ago

“I haven’t received my lights yet I am still waiting”

Posted 6 years ago

“Having not yet received the said item, I would suggest a smarter delivery service”

Posted 6 years ago

“I haven't received my order, or information of when it will arrive.”

Posted 6 years ago

“A week has past - item not dispatched. No idea when it’s going to arrive. Perhaps you should send the product I have paid for before asking for a review.”

Posted 6 years ago

“Don't buy from this company!!!! 3-5 working day delivery was promised but it was never delivered so I had to buy the lights from another place (much better price and quality). I obviously cancelled the order with them but it has been more than 3 weeks and no refund has been done yet!!!!! I am the one who needs to call and chase up the status!!!!! They are not even prepared to apology for what they have done! All they say is it's the curriers fault!!!! VERY UNRELIABLE COMPANY AND POOR CUSTOMER SERVICES!!!”

Posted 6 years ago

“The Home Lighting Centre offer up to 4% cashback through Quidco. Don't use them they don't pay out. It has taken them over 6 months to get back to me with that decision. Can't decide whether it is Quidco or Home Lighting that are the crooks”

Posted 6 years ago

«
1
2
3
4
5
»

The Home Lighting Centre is rated 3.8 based on 522 reviews