The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Asked about the delivery once, to ensure that the rug ordered would not arrive whilst we were away. The response was very prompt and the rug arrived a day earlier than expected, which was great. Now down in the lounge and it looks superb! Even better still; it cost less than the smaller rug it was replacing. A very happy customer.”

Helpful Report

Posted 2 years ago

Good Morning Peter, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 2 years ago

“Very prompt”

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Posted 2 years ago

Good Morning Mohammed, Thank you for your kind feedback, it is very much appreciated. Kind Regards The Rug Seller

Posted 2 years ago

“Love my new Orla Kierly rug. Very pleased with my order, great value, arrived quickly. Good communication.”

Helpful Report

Posted 2 years ago

Good Morning Sheena, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 2 years ago

“I am delighted with the appearance and quality of my new rug and the service from The Rug Seller with speedy delivery.”

The Rug Seller Ltd 5 star review on 20th June 2024

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Posted 2 years ago

Good Morning Dorothy, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 2 years ago

“Absolutely spot on product for us and it looks good in the house!”

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Posted 2 years ago

“Quality of Indian type rugs very good. Price was right too. Have used before and would use again.”

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Posted 2 years ago

“Delighted with my rectangular rug. Very pleased with the colour and I’m sure it will wear well.”

The Rug Seller Ltd 5 star review on 19th June 2024

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Posted 2 years ago

“Excellent non slip fabric for under rugs on a parquet floor”

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Posted 2 years ago

“Easy to order and product arrived on time and as specified. Lovely quality product and offered the most competitive price compared to other stores and on-line.”

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Posted 2 years ago

“Excellent service. Delighted with my kitchen carpet.”

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Posted 2 years ago

“Lovely rug, really good quality, delivered in good time”

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Posted 2 years ago

“1st time I bought a rug from The Rug Seller and I have to say I was really pleased with my new rug, great quality and it's gorgeous. If I ever need to buy another rug I will definitely be buying from here again”

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Posted 2 years ago

“Beautiful rug I love the metallic tones and colours that stand out in different lights. Bought for my bedroom.”

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Posted 2 years ago

“Qucik delivery, well packed. Wonderful product, superb quality. Very happy with the purchurse. Thank you. Highly recommended.”

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Posted 2 years ago

“Easy to use website. Prompt delivery”

The Rug Seller Ltd 5 star review on 16th June 2024

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Posted 2 years ago

“Delightful rug ! Lovely warm colour and soft for the bare feet ! Fits in very well with our decor. Thank you.”

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Posted 2 years ago

“Very good service and love the rug!”

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Posted 2 years ago

“They had the rugs we wanted in stock, and they were delivered the next working day. What's more the company rang to check that I had not misordered because I ordered two the same. I would definitely use The Rug Seller again. Great company with fantastic customer service.”

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Posted 2 years ago

“From ordering my rug to placing it on the floor. Everything was perfect. Delivery superb lovely rug, great price would highly recommended. First class.”

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Posted 2 years ago

“LOVE LOVE LOVE MY DUCK EGG BLUE CASADE RUGS. They arrived well wrapped. Rugs are very good quality. Great value for money. Will use The Rug seller again when needed.”

Helpful Report

Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews