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The Rug Seller Ltd Reviews

4.7 Rating 20,882 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 20,882 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very good quality and very efficient service.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Great product and service”
The Rug Seller Ltd 5 star review on 8th March 2024
Helpful Report
Posted 1 month ago
ANN L
Verified Buyer
“Beautiful rug great quick delivery service would 100% recommend”
Helpful Report
Posted 1 month ago
NICKI R
Verified Buyer
“Excellent service. The rug arrived very quickly. Quality of my rug 5*. Will be my 'go to' first option.”
Helpful Report
Posted 1 month ago
CHRIS G
Verified Buyer
“We bought two rugs. Both are good quality, a good 10% cheaper than elsewhere. Customer service was simply and easy. Delivery came exactly when they said rhey would. We would deff use again in the future.”
Helpful Report
Posted 1 month ago
MRS SUSAN W
Verified Buyer
“Really pleased with my purchase, love the rug. Delivery was extremely fast, rug was well packaged and importantly at a very competitive price.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Prompt and smooth transaction. Fantastic rug which is just right for a nursery.”
Helpful Report
Posted 2 months ago
MRSMARJORIE T
Verified Buyer
“Beautiful rug, excellent delivery”
Helpful Report
Posted 2 months ago
ANNA J
Verified Buyer
“Impressed with the rug, but even more impressed with the customer service. When we ordered a rug that was way too small for the room, we reordered a larger rug which arrived within 2 days. The former rug was sent back by Transglobal, picked up from our home (at a small cost), and a next-day email was received to say my refund was being processed. Impressive!”
The Rug Seller Ltd 5 star review on 6th March 2024
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Got the green thistle turtle door mat to match the runner we already had … great quality and speed delivery”
Helpful Report
Posted 2 months ago
IAN H
Verified Buyer
“Quick delivery and quality product.”
Helpful Report
Posted 2 months ago
CARON Z
Verified Buyer
“I bought a lovely rug which I'm very happy with. The communication and service was very helpful and I would definitely recommend this company.”
The Rug Seller Ltd 5 star review on 6th March 2024
Helpful Report
Posted 2 months ago
ELAINE D
Verified Buyer
“Lovely rug. Looks way more expensive than it is. Fast delivery. Cannot fault The Rug Seller.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Brilliant rug fantastic service thank you”
Helpful Report
Posted 2 months ago
JACKIE L
Verified Buyer
“I’ve had 3rugs from this company ,they are very pleasant ,quick service will use these again if needed”
Helpful Report
Posted 2 months ago
Good Morning Jackie, Thank you for your kind feedback We are pleased to hear you are happy with the service and items you have received. Kind Regards The Rug Seller
Posted 2 months ago
TRUDY C
Verified Buyer
“I am extremely happy with my rug matching perfectly with my accessories and prompt delivery to and not to expensive. Thanks again”
The Rug Seller Ltd 5 star review on 4th March 2024
Helpful Report
Posted 2 months ago
Good Morning Trudy, Thank you for your kind feedback We are pleased to hear you are happy with the service and items you have received. Kind Regards The Rug Seller
Posted 2 months ago
LINDA D
Verified Buyer
“Always very good service. Fantastic range of rugs etc. Very good quality products.”
Helpful Report
Posted 2 months ago
Good Morning Linda, Thank you for your kind feedback We are pleased to hear you are happy with the service and items you have received. Kind Regards The Rug Seller
Posted 2 months ago
CHRISTINE R
Verified Buyer
“Bought a runner from the rug seller, then changed my mind for another, they couldnt have been more helpful, rug arrived in a few days, and I am delighted with it. the rug seller was helpful, with great contact and no problem, I would definatly recomend them for anyone buying online. very pleased.”
Helpful Report
Posted 2 months ago
Good Morning Christine, Thank you for your kind feedback We are pleased to hear you are happy with the service and items you have received. Kind Regards The Rug Seller
Posted 2 months ago
Anonymous
Verified Buyer
“Really pleased with my rug”
Helpful Report
Posted 2 months ago
LINDA P
Verified Buyer
“excellent choice range, both colours and size. Well catalogued making choosing easier. excellent delivery and item value.”
Helpful Report
Posted 2 months ago
The Rug Seller Ltd is rated 4.7 based on 20,882 reviews
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