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The Supply Cache Reviews

4.7 Rating 1,225 Reviews
93 %
of reviewers recommend The Supply Cache
4.7
Based on 1,225 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read The Supply Cache Reviews

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

“I ordered a Dual Radio Chest Harness, Gen 2 and was very disappointed that the cell phone pocket was too small for my medium-sized iPhone 12 Max in a Pelican case. I sent an email to customer service and never received any response.”
Helpful Report
Posted 3 years ago
Dear David, We are sorry to hear that this item did not meet your expectations. Unfortunately, after a thorough search it seems we never received your email. We make our best effort to respond to all customer service emails within one business day. If you do not hear from us within 1 business day, feel free to call our customer service at 1-800-839-0821 M-F 8AM-5PM MST. A customer service representative will reach out to you to get the item returned or exchanged.
Posted 3 years ago
“Great place to get your gear”
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Posted 3 years ago
“The supply cache is my go to for top quality gear.”
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Posted 3 years ago
“Great store! Fast shipping”
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Posted 3 years ago
“Great stuff”
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Posted 3 years ago
“Accurate and fast, got just what I ordered.”
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Posted 3 years ago
“I purchased a medium Wildland shirt and found it was too big. I just tried it on and packaged it up, for a return. I received a notice that the shirt was dirty! The pictures were inconclusive. I will NOT buy from your company because the shirt was NOT dirty.”
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Posted 3 years ago
“Everything was shipped in a timely manner, but I bought $500 worth of gear and still had to pay shipping. I got the gear I needed, but I’m not used to paying for shipping when ordering so much stuff.”
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Posted 3 years ago
“Tools from multiple vendors and fast shipping. Well packed.”
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Posted 3 years ago
“Great service”
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Posted 3 years ago
“The Cache has a good selection of fire related products. If you visit there store, you can try the 10 different style of goggles they have. I found the one that fit over my glasses thanks to there help, selection, and patients.”
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Posted 3 years ago
“Got a JR scalper tool, like it a lot fits the dolmar perfectly. I’ve purchased several items in the past from the Supply cache and have not had issues.”
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Posted 3 years ago
“Super fast shipping! Very easy to order online.”
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Posted 3 years ago
“I live in the Blue Mountains, Australia. Being prepared for Bush fires is part of the routine. Accordingly, I am always on the look out for quality items related to that task. So pleased I found and purchased from Supply Cache. You have some top quality Made in USA items that were part of my first order (Wildland gloves, Dragonwear tshirt). Box arrived safe and sound. Keep up the great work offering quality Made product. I can’t wait to see your Navy Blue Dragonwear tshirt back in stock so I can progress my next order.”
Helpful Report
Posted 3 years ago
“The Supply Cache folk have had what I need and are very quick to get it to me. The TrueNorth chainsaw pack add-ons have been very helpful additions and I was able to get them on short notice before a coup[le of quick runs to AT trail maintenance sites. Thanks!”
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Posted 3 years ago
“Very fast company from ordering to doorstep. Everything was a notice during transport . Recommended from other wildland crew members and will continue to purchase items from this company.”
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Posted 3 years ago
“I ordered from Japan and was pleased with the fast shipping and the product. I would like to ask for your help in the future if there is a need.”
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Posted 3 years ago
“Customer Service is top-notch. Back orders are an issue.”
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Posted 3 years ago
“I like taking orders it’s easy to order”
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Posted 3 years ago
“Placed my order online and it was delivered in a very timely manner. I had questions prior to placing my order and they were answered very promptly...and accurately.”
Helpful Report
Posted 3 years ago
The Supply Cache is rated 4.7 based on 1,225 reviews