The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Make your website so I can tell if things are back ordered or not. Don't charge a government credit card (or anybody's credit card), then not ship anything because one of the items was back ordered and won't be available until 4 months later. Were you really going to charge me, then hold onto everything for months and not even bother to tell me? I had to call to figure out what was going on.”

Helpful Report

Posted 2 years ago

Jeannette, We are truly sorry that your experience did not match your expectations. Our products do note when they are backordered by letting you know that you will be pre-ordering the item and that they are temporarily out of stock. Please see the link to the item that you ordered that is out of stock https://www.supplycache.com/products/tecasafe-plus-5-8-oz-trad-brush-shirt-yellow-crewboss?variant=18252888014937 We do realize that this messaging is overlooked on some occasions. We will use your feedback in our effort to make our website as user friendly as possible. If you have any more questions feel free to reach out to the team at customerservice@supplycache.com The Supply Cache Team

Posted 2 years ago

“Total satisfaction! The shipping to Germany was easy and without problems and incredibly fast. In some cases, parcels within Germany take even longer. I am very happy with the service and the product and will definitely be shopping again soon.”

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Posted 2 years ago

“The Supply Cache is awesome! They have the best selection of Wildland fire tools and equipment compared to any other vendor. Their customer service is great and shipping is always fast.”

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Posted 2 years ago

“Supply Cache was the only place that had the Travis Tool I needed at a reasonable price. The item was shipped promptly.”

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Posted 2 years ago

“It suited me but a tie around the hood would be great!”

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Posted 2 years ago

“I have never had a problem with Supply Cache, easy to order and prices are within reason. Any time I have had contact on the phone everyone was knowledgeable and polite.”

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Posted 2 years ago

“Excellent service, quality product and good value for”

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Posted 2 years ago

“Customer service is awesome.”

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Posted 2 years ago

“Took a while for items to show up, but everything was fine upon delivery.”

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Posted 2 years ago

“I can’t say enough. First off the customer service is outstanding. I received a defective glove, just one, the other was fine. Supply Cache had the manufacturer send me an entirely new pair immediately. Fair prices, fast shipping and they carry everything I need. Thanks! 🔥”

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Posted 2 years ago

“Fast shipping and good product.”

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Posted 2 years ago

“Very professional and quick to ship the items.”

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Posted 2 years ago

“It’s just right thank you very much”

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Posted 2 years ago

“It got here in a short time and was just what I wanted!!”

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Posted 2 years ago

“The product did not work as specified.”

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Posted 2 years ago

“Thanks for taking care of us!”

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Posted 2 years ago

“Prompt and courteous service with questions, shipments and delivery.”

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Posted 2 years ago

“Surprised at how quick I received the items I ordered and everything was exactly as what I ordered.”

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Posted 2 years ago

“Ordered Wildlands pants. Took awhile to get all of them.”

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Posted 2 years ago

“Timely and great product !”

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Posted 2 years ago

The Supply Cache is rated 4.7 based on 1,108 reviews