The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,086 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was pretty quick and my merchandise arrived complete.”

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Posted 3 years ago

“Excellent customer support. Answered my questions quickly. Great job”

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Posted 3 years ago

“The Supply Cache has been great to work with. The ordering went smoothly and the items were received quickly. On my last order I mixed up the address but the customer service folks were great in resolving the problem. -- Great customer service!”

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Posted 3 years ago

“I have been fighting fires over 30 yrs and finally replaced my red bag to the flight bag. This bag is awesome!! Not only does it store everything, it is built to out last my fire career! I will be buying line gear next!! Great product!!”

The Supply Cache 5 star review on 12th August 2021

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Posted 3 years ago

“Item wasn’t in stock at time of purchase, was shipped quickly once item was arrived at Supply Cache. Item was not damaged and as described.”

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Posted 3 years ago

“The bag was amazing, and I couldn't be happier. This would be the second time I made a purchase through The Supply Cache and each time my stuff arrived a Day or two earlier!”

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Posted 3 years ago

“Easy to navigate website. Good prices. Fast checkout. Fast delivery. Everything about Supply Cache is fantastic. When we need wildland supplies, its our first stop.”

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Posted 3 years ago

“They were very helpful in letting me know the status of my order and even shipped the items that were in stock before the entire order was ready at no extra charge.”

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Posted 3 years ago

“The Bullard suspension I ordered, was here within a week, outstanding for being in the middle of fire season.”

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Posted 3 years ago

“Website was very intuitive and the company very communicative. My order was received quickly and packaged so it arrived safely.”

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Posted 3 years ago

“Return policy is a joke. Only new items can be returned. $200 pants that last less then 2 weeks should be refunded. Clearly poor quality and they know it.”

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Posted 3 years ago

Hi Kelsey, your pants are potentially under a manufacturer's warranty. That is the correct avenue to resolve an issue you've had with used pants. Please get in touch with customer service here @ TSC to start that process if you haven't already.

Posted 3 years ago

“Your personnel are really professional and very nice .”

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Posted 3 years ago

“Fast shipping and good prices.”

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Posted 3 years ago

“Quality products and great customer service. Fast communication response.”

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Posted 3 years ago

“I ordered 3 items for my son who was being deployed to Montana to fight the wild fires. The items were received in 3 days and he had the equipment in time. Great job The Supply Cache, we will definitely order from you again.”

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Posted 3 years ago

“Great products, quick shipping, good pricing.”

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Posted 3 years ago

“Great selection, easy process!! I’ll be checking in with y’all for all my wildland needs!!”

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Posted 3 years ago

“Had part of order on back-order Kelsey R. was very helpful on keeping the order on track to be filled. Very much appreciated.”

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Posted 3 years ago

“Had what I needed. The adapter. Told the fellas at work.”

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Posted 3 years ago

“Very fast international delivery!”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 1,086 reviews