The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased to see this service at Cribbs Causeway. The service was quick and efficient.”

Helpful Report

(Luke Drury) - Posted 8 years ago

“Very good service also very helpfull. I would recomend them to all my friends.”

Helpful Report

(Nathan Davies) - Posted 8 years ago

“Repaired within one hr. Staf very helpfull. Told me of other products tavailable. Have used stLab in Glasgow numerous times. From my seconda to Raymond Weil.”

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(Scott Cunningham) - Posted 8 years ago

“Prompt and friendly service at a reasonable price Cartier, battery change, Brent cross”

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(Brijesh Tailor) - Posted 8 years ago

“When the battery in my Omega watch failed I thought I would have to wait weeks for the watch to be sent off to have it replaced and for the watch to be resealed. However I spoke to Micheal Powell at The Watch Lab York and he said that they could do it in an hour. He was extremely helpful and told me about the offer they had on to clean the strap. I am delighted to say that I had my watch back within the hour all sorted and resealed and will certainly use The Watch Lab again.”

Helpful Report

(Michael Powell) - Posted 8 years ago

“Nathan, at Silverburn, Glasgow was very professional, he explained in detail how he would carry out the repair. He replaced the battery in my DKNY watch and re-sealed the casing for me, he even gave me a guarantee for the repair! Thank you, Nathan ????”

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(Nathan Davies) - Posted 8 years ago

“Excellent service carried out quickly by friendly staff. New battery and reseal of my Tag Heuer 2000 at you Chester branch.”

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(Dave Fisher) - Posted 8 years ago

“Very pleasant and helpful member of staff who estimated guaranteed and explained everything. Extremely well done”

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(Sebastian Wade) - Posted 8 years ago

“From the outset what was clear was that the staff new their business. They were able to advise on my Drayfuss watch, which required a new battery and a replacement strap. The strap needed to be ordered and fitted at a later time. Throughout, the staff at the Nottingham branch and principally Scott Gibson, were polite, informative and respectful. They even remembered my name when I visited the Lab for the second time without any reference, which was impressive.”

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(Scott Gibson) - Posted 8 years ago

“Fantastic team at Brent cross , lovely service”

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(Brijesh Tailor) - Posted 8 years ago

“First store out of 9 which could handle my rather large nixon watch, great service and the people actually knew what there were talking about”

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(Greg Wood) - Posted 8 years ago

“Great service, given lots of options and swift repair”

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(Jessica Slinger) - Posted 8 years ago

“The manager explained what they would be doing and why, the price and how long it would take. Really pleased with the customer service.”

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(Oliver Pearson) - Posted 8 years ago

“I found all the staff very helpful and the service was quick and efficient. Would differently recommend them,”

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(George Singh) - Posted 8 years ago

“Very quick service and extremely friendly and helpful staff. They added some links onto the strap of my TV Steel CB204 Watch”

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(Oliver Pearson) - Posted 8 years ago

“Chester branch Fossil watch New pin made They repaired my watch by making a new pin to attach the strap after fossil had told me it was irreparable and I would have to buy a new bracelet strap which would cost more than I paid for the watch. I was very impressed as the staff were keen to find a way to fix my watch. Thank you to the staff at the Chester store.”

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(Dave Fisher) - Posted 8 years ago

“Always do a good job. Always polite, friendly and helpful. Great firm.”

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(Colin Stuart) - Posted 8 years ago

“Great service thanks to Scott quick and professional best in Glasgow by far”

Helpful Report

(Scott Cunningham) - Posted 8 years ago

“Skagen ladies watch. Battery replacement. Prompt, knowledgeable, professional service at a reasonable price.”

Helpful Report

(Philip Boney) - Posted 8 years ago

“Fitted and cleaned watch in good time”

Helpful Report

(Colin Stuart) - Posted 8 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews